https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • Analytics
    • Artificial Intelligence
    • Cloud
    • Data Centers
    • Desktop
    • IoT
    • Mobility
    • Networking
    • Open Source
    • RMM/PSA
    • Security
    • Virtualization
    • Voice/Connectivity
  • Strategy
    • Back
    • Best Practices
    • Business Models
    • Channel 101
    • Channel Programs
    • Channel Research
    • Digital Transformation
    • Diversity & Inclusion
    • Leadership
    • Mergers and Acquisitions
    • Sales & Marketing
    • Specialty Practices
  • MSSP Insider
    • Back
    • Business of Security
    • Cloud and Edge
    • Endpoint
    • Network
    • People and Careers
    • Training and Policies
  • MSP 501
    • Back
    • 2020 MSP 501 Rankings
    • 2020 Hot 101 Rankings
    • 2020 MSP 501 Report
  • Intelligence
    • Back
    • Our Sponsors
    • From the Industry
    • Content Resources
    • COVID-19 Partner Help
    • Galleries
    • Podcasts
    • Reports
    • Videos
    • Webinars
    • White Papers
  • EMEA
  • Awards
    • Back
    • Excellence in Digital Services
    • 2020 MSP 501
    • Top Gun 51
  • Events
    • Back
    • CP Conference & Expo
    • Channel Partners Evolution
    • Channel Evolution Europe
    • Channel Partners Event Coverage
    • Webinars
  • Channel Mentor
    • Back
    • Channel Market Intelligence
    • Channel Educational Series
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • Analytics
    • Artificial Intelligence
    • Cloud
    • Data Centers
    • Desktop
    • IoT
    • Mobility
    • Networking
    • Open Source
    • RMM/PSA
    • Security
    • Virtualization
    • Voice/Connectivity
  • Strategy
    • Back
    • Best Practices
    • Business Models
    • Channel 101
    • Channel Programs
    • Channel Research
    • Digital Transformation
    • Diversity & Inclusion
    • Leadership
    • Mergers and Acquisitions
    • Sales & Marketing
    • Specialty Practices
  • MSSP Insider
    • Back
    • Business of Security
    • Cloud and Edge
    • Endpoint
    • Network
    • People and Careers
    • Training and Policies
  • MSP 501
    • Back
    • 2020 MSP 501 Rankings
    • 2020 Hot 101 Rankings
    • 2020 MSP 501 Report
  • Intelligence
    • Back
    • Our Sponsors
    • From the Industry
    • Content Resources
    • COVID-19 Partner Help
    • Galleries
    • Podcasts
    • Reports
    • Videos
    • Webinars
    • White Papers
  • EMEA
  • Awards
    • Back
    • Excellence in Digital Services
    • 2020 MSP 501
    • Top Gun 51
  • Events
    • Back
    • CP Conference & Expo
    • Channel Partners Evolution
    • Channel Evolution Europe
    • Channel Partners Event Coverage
    • Webinars
  • Channel Mentor
    • Back
    • Channel Market Intelligence
    • Channel Educational Series
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Digital Service Providers
  • Cloud Service Providers
  • CHANNEL PARTNERS ONLINE
 Channel Futures

RMM/PSA


A peek at the new configurable LabTech dashboard You can rearrange the tiles and look at the data that is important to your business

Automation Nation 2014: LabTech Software’s Technology Roadmap

  • Written by Jessica Davis 1
  • June 4, 2014
LabTech Software is adding virtualization monitoring, a native remote control/support feature, more certifications, improvements to training programs and curriculum and more. He’s a quick summary of the announcements this week.

LabTech Software provided partners with a look at the new features in the most recent patch to its remote monitoring and management platform, plus offered managed service providers (MSPs) a preview of some of the features on the roadmap during Automation Nation 2014 this week. So what can MSPs look forward to?

A lot. The company is adding virtualization monitoring, a native remote control/support feature, more certifications, improvements to training programs and curriculum and more. He’s a quick summary of the announcements this week.

The 2013.1 patch to LabTech, adding ESX monitoring and management (with other hypervisor support to come later, including Hyper-V), integrated CA D2D and Symantec Backup Exec, Intel vPro configuration and management workplace,  (and maintenance and stability improvements.)  The patch was released to Automation Nation attendees on Tuesday.

An automated script to do a full audit of partner LabTech servers and proactive monitoring of those servers. The service will also provide a backup of server configurations. This is provided at no charge to partners.

LabTech University 2.0: new role-based tracks to simplify finding the right training material for systems administrators, sales and other roles in managed services businesses.  (to be released in the next few weeks.)

An expansion of LabTech Software’s instructor-led virtual bootcamps.

An expansion of LabTech’s Tampa-based training from 3 days to 5 days to help in preparation for the certification test.

New certifications – LabTech Certified Engineer will debut in September. LabTech Certified Architect will debut in December. Nachtrab said that the company is looking to make the Architect certification as prestigious as the top Cisco engineer certifications. He has set the following goal: “85 percent of people won’t pass this certification test the first time they take it.”

Availability of the SDK program. This program has been in beta for the last year and is now hitting general availability with 272 vendors participating to start. “If you can imagine something in LabTech that you want to do, you can create it,” said Nachtrab.

A Solutions Exchange.  This gives ISVs and development-minded MSPs an online marketplace to offer their LabTech plug ins to other managed services providers.  Nachtrab said the goal is for 700 companies to integrate with LabTech by 2017.  This marketplace will debut in July.

Remote control/support functionality. This is a roadmap feature, and LabTech Software’s CEO wouldn’t commit to a release date yet. However, he did say that the technology is entirely internally developed and current internal tests for lag time indicate superior performance.

Also on the way long term – Microsoft Office 365 monitoring and management and more cloud environment monitoring capabilities.

 

 

Tags: MSPs RMM/PSA

Related


  • Opportunity Knocks
    SolarWinds MSP President: Rebrand Will 'N-Able' Partner Opportunity
    The "new" name is resurfacing from the high-profile 2013 acquisition of N-able, maker of the N-central software platform.
  • Money Bag
    Pax8 Follows Wirehive Acquisition with $96 Million in New Equity Capital
    The new funding will allow Pax8 to better support partners.
  • Trends
    MSP 501 ‘MSP of the Year’ Finalist TeamLogic IT on Adapting to Industry Trends
    President and COO Dan Shapero talks about the company’s adaptive business model and weathering sizable industry shifts.
  • Boost
    MSP 501 Profile: Unique IT Pro on Simple Switches and Boosting Product Offerings
    CEO Daniel Velez talks about challenging the status quo and being a “hybrid employee.”

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • MSP 501 ‘MSP of the Year’ Finalist Pioneer-360 on Necessary Pivots and Evolving One’s Business Model
  • SolarWinds Cyberattack Likely Affected Thousands Worldwide
  • Is It Time to Switch Your RMM and PSA?
  • 3 Reasons to Use a Remote Support Tool

Galleries

View all

New, Changing Partner Programs: AWS, Tech Data, Avaya, Verizon

January 11, 2021

Industry Perspectives

View all

Help Your Customers Mitigate Malware: Viruses, Worms, and Trojans…Oh My!

January 15, 2021

SMBs’ Cybersecurity Risk Awareness Is Rising

January 13, 2021

Your Cloud Data Is Protected, But Is It Portable?

January 12, 2021

Webinars

View all

Blueprint for a Scalable MSSP Practice in 2021

January 21, 2021

Who’s Behind the Mask? Hacker Personas Explained

January 26, 2021

How Managed Hosting Providers Thrive with the Alternative Cloud

February 24, 2021

White Papers

View all

Why Subscription Business Model

January 15, 2021

The Ultimate MSP Guide to Sales Efficiency

January 14, 2021

Eight Reasons Why MSPs Need IT Industry-Specific Sales Tools

January 14, 2021

Upcoming Events

View all

Channel Partners Virtual

March 2, 2021 - March 4, 2021

Channel Partners Conference & Expo

November 1, 2021 - November 4, 2021

Videos and Fastchats

View all

FASTCHAT: How SOAR Eliminates Security Challenges and Elevates Service Provider Revenues

January 6, 2021

Happy Holidays from Channel Partners & Channel Futures!

December 21, 2020

FASTCHAT: How Old, Unpatched Technologies Are Creating New Security Threats for MSPs and Their Customers

December 3, 2020

Twitter

ChannelFutures

.@IBMServices snaps up #MSP Taos for #hybridcloud expertise. dlvr.it/RqggQR https://t.co/Fy3uPDtLNw

January 16, 2021
ChannelFutures

.@LenovoBusiness launches its thinnest #ThinkPad to date @CES, revamped ThinkBooks and #ThinkReality glasses.… twitter.com/i/web/status/1…

January 16, 2021
ChannelFutures

Help your customers mitigate #malware @Tech_Data #cryptolocker #antivirus #ransomware #cybersecurity… twitter.com/i/web/status/1…

January 15, 2021
ChannelFutures

Advantages of the Subscription business model for MSPs and IT Resellers @kaspersky dlvr.it/RqgDJn https://t.co/ay694fudp3

January 15, 2021
ChannelFutures

Cloud #distributor @Pax8 launches in UK with leadership team in place. dlvr.it/RqfJWx https://t.co/RsKDCowM5V

January 15, 2021
ChannelFutures

bit.ly/3oO2vFY twitter.com/Craig_Galbrait…

January 15, 2021
ChannelFutures

The Ultimate MSP Guide to Sales Efficiency @zomentum dlvr.it/Rqc63q https://t.co/rHIVLkR01K

January 15, 2021
ChannelFutures

Eight Reasons Why MSPs Need IT Industry-Specific Sales Tools dlvr.it/Rqc62k https://t.co/MQDcIYc7G9

January 15, 2021

MSSP Insider

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Channel Partners Online

Want more? Find more channel news and analysis on our sister site, Channel Partners.

Media Kit And Advertising

Want to reach our audience? Access our media kit

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Online
  • Channel Partners Events
  • MSP 501
  • MSSP Insider
  • IoT World Today
  • Webhostingtalk

WORKING WITH US

  • Contact
  • About us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2021 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X