https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

Podcasts


Channel Futures Podcast

The Channel Futures Podcast No. 29: Asigra on Cloud Hopper Attacks, Pax8 Predictions

  • Written by T.C. Doyle
  • January 18, 2019
Cloud Hopper attacks originating in China have an impact on MSPs.

The Cloud Hopper attacks that affected more than a dozen U.S. MSPs in December were a game-changer for cybersecurity, at least as far as channel partners are concerned, says Eran Farajun, executive vice president at Asigra.

Instead of a safe haven from harm, MSPs have become a target of choice among some cyberterrorists, Farajun concludes.

Asigra's Eran Farajun

Asigra’s Eran Farajun

“The presumption among customers was that an MSP was a safe choice because they were experts and used the latest technology,” says Farajun. While still true for the most part, the reality is that MSPs now find themselves under attack by rogue actors who recognize that if they penetrate one MSP, they gain access to many customers simultaneously.

In the latest episode of The Channel Futures Podcast, Farajun talks about the ramifications the latest Cloud Hopper attack, believed to have originated from China, will have on MSPs. Among other things, MSPs should prepare themselves for a new barrage of questions from customers. Instead of technology, new inquiries will likely be focused on processes and procedures. This is a big change for companies such as Asigra, a Toronto-based developer of cloud backup and recovery services for public, private and hybrid deployments, and for partners, too.

Partners should brace themselves for questions such as “Can you confirm that you were not hacked?” or “What are you guys doing to make sure you don’t get hacked?” says Farajun.

For MSPs that don’t have solid answers for these and plenty of other inquiries, this could lead to some uncomfortable conversations with wary customers. If you haven’t already, you might want to review some key aspects of your internal processes. At the very least, you should:

  • Review your best practices when it comes to documentation, problem escalation, threat detection and more.
  • Look at your customer base and assess whether they are likely targets, such as financial institutions, government agencies and so on. If so, have you taken extra steps to protect them and your other customers by way of extension?
  • Do you have errors and omission insurance or cybersecurity insurance? If not, you should investigate your policy options now.
  • Finally, make sure you leverage the best of new technology — two-factor authentication at the very least.

Considering that the likes of Hewlett Packard Enterprise Co and IBM were reportedly breached by China’s Ministry of State Security, these steps should be taken as soon as possible, Farajun suggests.

From attacks on MSPs, we move onto opportunities for partners in 2019. In the second segment of this edition of The Channel Futures Podcast, we hear from two executives at Pax8 — Nick Heddy, senior vice president of sales and marketing, and Ryan Walsh, chief channel officer. Heddy oversees marketing, field and digital sales, and public relations at Pax8, while Walsh, a member of the Channel Futures Think Tank, is responsible for the build-out of the Pax8 product portfolio and the development of the Pax8 Command Console.

Here, Heddy and Walsh talk the biggest business surprises of 2018, and big opportunities for MSPs in 2019.

If you’d like to be a guest on an upcoming episode or have a comment, drop me a line at [email protected].

For more episodes, subscribe to us on iTunes or check us out on SoundCloud.

As always, thanks for tuning in.

 

Tags: MSPs Best Practices Intelligence Podcasts Security Strategy Think Tank

Most Recent


  • the software patching problem - solved
    The Software Patching Problem - Solved
    Organizations are struggling to keep up with the pace of software security patches and updates, making automation essential.
  • Making Waves
    7 Channel People Making Waves This Week at Pax8, Canalys, Microsoft, Splunk, More
    Over 100,000 unfilled jobs for IT professionals have been eliminated.
  • Public Cloud Spending Is Slowing: AWS, Google Cloud Sales Down (Not Out)
    The numbers mesh closely with Microsoft’s Intelligent Cloud results, indicating industry-wide pullbacks.
  • Collin Ellis at Zero Trust World 2023
    Zero Trust World 2023: A Deep Dive Into the Dark Web, ThreatLocker Gold Partner Awards
    Cybercriminals will steal data just to prove someone has bad security.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • CwCJ Feature Size
    Coffee with Craig and James Episode No. 97: Michelle McBain, Microsoft's Gavriella Schuster
  • CwCJ Feature Size
    Coffee with Craig and James Episode No. 96: Tech Data's Solazzo, David Nour
  • Coffee with Craig and James w/Craig Weir, Ingram Micro
    Coffee with Craig and James Episode No. 95: Ingram Micro, MSP 501
  • CwCJ Logo 2020
    Coffee with Craig and James Episode No. 94: IT Glue, DE&I

Upcoming Events

View all

Channel Partners Conference & Expo

May 1, 2023 - May 4, 2023

Channel Partners Europe

June 13, 2023 - June 14, 2023

Channel Futures Leadership Summit

October 30, 2023 - November 2, 2023

Galleries

View all

7 Channel People Making Waves This Week at Pax8, Canalys, Microsoft, Splunk, More

February 3, 2023

Post-TBI Acquisition, Partners Weigh the Future of AppDirect, TSDs

February 3, 2023

Juniper Networks Shows ‘Swagger’ with Ambitious Growth Strategy

February 3, 2023

Industry Perspectives

View all

The Software Patching Problem – Solved

February 3, 2023

How to Break Through the Growth Ceiling

February 1, 2023

5 Things to Look for in a UC Partner

January 31, 2023

Webinars

View all

Next-Generation MSP Platform: The Building Blocks for Your Business

February 15, 2023

How To Boost Your Business With White-Label UCaaS

February 28, 2023

Security Secrets of the MSP 501: How to Be a Cyber Leader in 2023

December 15, 2022
  • 1

White Papers

View all

6 UCaaS Reseller Challenges and How Real World Businesses Solved Them

February 1, 2023

Frost Radar: North American UCaaS Market, 2022

February 1, 2023

The Complete Guide to White-Label UCaaS for Reseller Success

February 1, 2023

Channel Futures TV

View all

Coffee with Craig and James Episode 117: Cato Networks, Video Killed the Podcast Stars

Retired Astronaut Capt. Scott Kelly Previews His CP Expo Keynote

December 21, 2022

Fusion Connect Eyes Future with Intrado UC, Managed Network Customers

September 23, 2022

RingCentral Focused on Hybrid Work, Microsoft Teams, Other Integrations

September 23, 2022

Twitter

ChannelFutures

Channel people making waves include: @RobTRae, @vasujakkal, @ReneeIMCloud, @garylsteele dlvr.it/ShvjQ3 https://t.co/yz09flzXvV

February 3, 2023
ChannelFutures

The slowdown in #publiccloud spending is real and it’s arrived at #AWSCloud and #GoogleCloud.… twitter.com/i/web/status/1…

February 3, 2023
ChannelFutures

#ZTW23: @ThreatLocker Gold Partners announced, deep dive into the dark web. dlvr.it/ShvFGF https://t.co/k68BfzLToq

February 3, 2023
ChannelFutures

Channel Partner Success Story: Forerunner Technologies - Learn how @NEC UNIVERGE BLUE Cloud Solutions enabled… twitter.com/i/web/status/1…

February 3, 2023
ChannelFutures

Partners and suppliers weighed in on the AppDirect-TBI acquisition and its implications for the channel.… twitter.com/i/web/status/1…

February 3, 2023
ChannelFutures

Read about @coxbusiness' acquisition of @Logicworks. dlvr.it/Shty4t https://t.co/3MaKai6SVr

February 3, 2023
ChannelFutures

Where in the world are the top MSPs?? Take a look at the infographic breakdown of 2022 #MSP501 winners by region >>… twitter.com/i/web/status/1…

February 3, 2023
ChannelFutures

.@SovosCompliance offers tips for how and when to revamp #partnerplans. dlvr.it/ShtDgv https://t.co/vPzajXnjee

February 3, 2023

MSP 501

The industry's largest and most comprehensive partner awards program.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X