Samuel Wilson Named 8×8 CEO

8×8 has appointed Samuel Wilson as CEO and member of the board of directors. He has served as interim CEO since November.

Wilson has more than 25 years of executive experience in the technology sector, including expertise in cloud-based communications, collaboration platforms and enterprise software solutions. Prior to his role as interim CEO at 8×8, he was the company’s CFO, where he played a role in driving operational efficiency and strategic initiatives. This included significantly reducing financial losses, overseeing the acquisition of Fuze and increasing investment in innovation, the company said.

Samuel Wilson the ‘Clear Choice’

8×8’s Jaswinder Pal Singh

Jaswinder Pal Singh is chairman of the board at 8×8. He says Wilson’s performance made him the clear choice for CEO.

“He has demonstrated remarkable leadership skills, a deep understanding of the industry and a clear vision for the future of 8×8,” Singh said. “He has a deep commitment to delivering shareholder value and we have full confidence that he is the right person to lead the company into its next phase of growth and success.”

Wilson possesses in-depth knowledge of the growth and expense drivers of the business, 8×8 said. He has held multiple leadership positions within the company, including CFO, chief customer officer and managing director of EMEA, and senior vice president responsible for e-commerce, global small business and U.S. midmarket.

8×8’s Samuel Wilson

“I am honored and thrilled to accept the role of CEO at 8×8,” Wilson said. “We have an exceptional team, a remarkable product portfolio, a relentless focus on innovation, mixed with a commitment to exceptional customer service. I am excited about the opportunity to lead 8×8 into its next chapter, driving growth and delivering unparalleled value to our customers around the world.”

Under Wilson, 8×8 will continue to expand its integrated contact center and unified communications XCaaS platform. Company officials said they will continue to invest in building 8×8’s ecosystem of innovative technology and service partners to expand the portfolio of AI/ML solutions available on the XCaaS platform. With a commitment to customer experience and a dedication to product excellence, Wilson said he will steer 8×8 toward new opportunities for growth and market leadership.