CHANNEL PARTNERS CONFERENCE & EXPO, LAS VEGAS — Edify Labs (Booth 1502 and a featured CP Expo sponsor), the business communications provider, has hired Paulette Huber, previously with Mitel, as vice president of channel sales.

Edify’s Paulette Huber

Huber will oversee Edify Labs’ relationships with various technology solutions brokerages and other partners to expand the company‘s ability to help organizations upgrade their customer experience capabilities through the channel.

Edify CX unites CCaaS, UCaaS and real-time communications platform (CPaaS/API) functionality in a single cloud-native solution. Last month, the company added Sync video to its one-window CCaaS-UCaaS solution. That eliminates need for third-party video applications in the contact center and across the business.

‘Perfect Match’

“I’m drawn to Edify because of the technology, as well as the company culture,” Huber said. “My channel experience and Edify’s complete cloud contact center solution are a perfect match. I couldn’t be more excited to be a part of Edify’s future growth.”

Huber brings more than 13 years of experience building relationships and managing partners in the referral and carrier channels. Prior to joining Edify Labs, she was national channel account manager at Mitel.

Huber also has held leadership roles at Serenova, Nice inContact and more. Moreover, Huber spent five years as a contact center agent and manager, giving her a direct perspective on the industry and how technology impacts its people.

Cameron Weeks is Edify Labs’ co-founder and CEO.

“Paulette is an exceptional addition to our team, bringing vast channel experience and deep relationships with leaders in that arena,” he said. “We know her insight and knowledge are true assets to our business, and our current and future channel partners. We look forward to seeing Edify continue to grow under her leadership.”