Bomgar Embraces Ubuntu for Remote IT Support
Ubuntu is poised to take another small but significant step into corporate enterprises, thanks to Bomgar, the appliance-based remote support software specialist. When Bomgar 10.4 debuts November 16, it will support a growing list of Linux distributions, including Ubuntu, Red Hat and SUSE Linux Enterprise Desktop. Here are the implications for Ubuntu administrators.
Bomgar is a virtualized help desktop platform that allows companies to remotely manage systems over the Internet. Since 2007, Bomgar’s software typically required an IT manager to use a Windows, Mac OS X or SUSE Linux desktop as their remote administration platform. Going forward, support technicians will also be able to run Ubuntu when managing remote systems, Bomgar says.
Bomgar’s pledge to increasingly support Ubuntu is noteworthy because Bomgar itself has a growing following among corporate IT managers. In fact, Bomgar is among the fastest-growing privately held companies in the United States, according to the annual Inc. 500 survey and report.
Meanwhile, Canonical has been striving to improve Ubuntu’s enterprise positioning. The new Ubuntu 9.10 Server Edition includes a private enterprise cloud option — known as EUC (Enterprise Ubuntu Cloud). Plus, Canonical continues to polish Landscape, a remote management and administration tool for Ubuntu desktops and servers.
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This is great news!
Charlie: I’m interested to hear from “Bomgar on Ubuntu” users to learn how early deployments go… We’ll be sure to follow up as soon as we have some deployments to describe to readers.
Unless I’m missing something, I think you’re quite late with the news… their ubuntu ads are getting so old now gt;lt;
Now if only I can get this to install again on my fresh install of Ubuntu 9.10. Worked find after an upgrade but it won’t install after a fresh install! grrrrrrrrr
Internet communications have come such a long way! We use RHUB Web Conferencing (http://rhubcom.com/v4/web_conferencing/4-in-1-web_conference_benefits.html) to accomplish some of the same types of task.