Mitel says it is expanding customer choice and flexibility with new subscription services across its global portfolio. MiVoice Business, MiVoice Office 400, MiVoice 5000 and MiVoice MX-ONE now are all available by subscription.

Mitel says the move reflects the shift to hybrid work. Expect the subscription services to minimize upfront cost while complementing Mitel’s existing solutions sold through more traditional methods.

Mitel’s Tarun Loomba

Tarun Loomba is president and CEO of Mitel.

“In the past two years, the role of communications technologies in organizations has shifted dramatically from simple utility to business-critical capability,” Loomba said. “Mitel is firmly committed to supporting customers wherever they are in their communications journey. We believe great communications enable organizations to thrive. Expanding our subscription offerings across all Mitel platforms delivers maximum flexibility for customers. They can freely choose the solution that best supports their needs today and their ambitions for the future.”

IDC’s Oru Mohiuddin

Oru Mohiuddin is research manager, UCC, IDC Europe.

“It is important to remove the traditional barriers to software adoption through subscription-based models,” Mohiuddin said. “Subscription models give customers the flexibility to access the latest cloud technologies and respond rapidly to changing market demands.”

Subscription Model Benefits