Oracle NetSuite has outlined “a laundry list” of investments to boost momentum in its partner program.

The ERP software vendor’s global VP channel sales and alliances, Craig West, was speaking at NetSuite’s annual SuiteWorld event last week in Las Vegas. Channel Futures was there.

West revealed partners over the last 12 months have accrued the largest number of new customers in its history. It’s also seeing the most partner-led projects ever, and partners are reaping the benefits of changes made to the partner program earlier this year.

However, there are more changes on the horizon. These include investments in partner performance, a new portal and graduate training for partners.

The goal, said West, is that partners find NetSuite the “easiest to do business with.”

NetSuite’s Craig West

He said: “I tell my team, ‘You better be the call that partner takes. They’ve got vendors calling them all the time that they send to voicemail. You better be the one they take — if you’re not that one, you’re doing something wrong.’”

West also said there is no slowdown in SMB spending, despite economic uncertainty. Moreover, believes that partners can use the current economic “headwinds” to their advantage.

See our slideshow above to see all the channel updates from SuiteWorld.