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 Channel Futures

New/Changing Channel Programs


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Incentives with Money

Dell Boosts Storage Sales Incentives, Toasts Partner Financial Successes

  • Written by Christine Horton
  • March 29, 2021
Cheryl Cook touts updates to Dell incentives and rebates; plus, kudos to partners for great results.

Dell has expanded incentives and rebates on its midrange storage portfolio.

In November, Dell introduced an initiative for its PowerStore all flash storage platform. It gave partners 20 points in combined front-end discounts and back-end incentives. Now, it is increasing discounts and expanding the initiative to include the PowerScale family, including Isilon.

Partners selling eligible PowerStore or PowerScale products with approved deal registration will get a bigger front-end discount. It aims to provide an average 20 points in addition to standard eligible storage and acquisition back-end rebates.

Cheryl Cook is SVP, global partner, embedded and edge solution marketing, at Dell. She said the initiative “addresses a sweet spot in the market.” She adds PowerStore is the fastest growing product in Dell’s history, outselling even VxRail.

Dell EMC's Cheryl Cook

Dell’s Cheryl Cook

“[It’s] locking arms and really sharing in those incentives so that [partners] can continue to lean in and grow aggressively,” said Cook.

Partners can set their own resell pricing and Dell says margin “may vary by transaction, region, partners’ own resell price and other factors.”

Dell says the scheme demonstrates its continued focus on storage. When it launched the 2021 Dell Technologies Partner Program in February, it announced continued investment in “new business, competitive swap and tech refresh rebates.” It also flagged continued incentives to support midrange selling momentum.

Cook said the move also highlights Dell’s strategy of refining its partner engagement rather than making wholesale changes.

Here’s our most recent list of important channel-program changes you should know.

“What we’ve done is evolution, not revolution,” she said, echoing Dell channel chief Rola Dagher. “Partners really value and respect consistency. It’s validating that our strategy seems to be working, and it is resonating.”

Life-Cycle Incentives

Last week, VMware announced new incentives that move away from transactional rewards to focus on the entire customer life cycle. In an interview with Channel Futures, Cook said we might expect similar with Project Apex, Dell’s as-a-service model.

“Absolutely, you will see that,” she said. “When you look at the scale of both companies, we are going to see multiple business models coexist, for some time. We’re at one of those pivotal transformative times in the industry where one size doesn’t fit everybody. You have early adopters that are pivoting much more to consumption-oriented. You have some customers that are doing a little bit of both. Then you have some customers that still are going to transact in a capex model. For VMware, that’s all software; it makes a lot of sense. We’re going to make sure partners can serve and support the customer in the best way that meets their needs.”

Big Year

Overall, coming off a big 2020, Dell Technologies says it owes a lot to partners for their “significant” contribution to its record-breaking financial results.

“Record revenue, record margin, record units shipped, the most PCs shipped ever, server growth, market share gains, just incredible results. We’re grateful, we’re humbled, we’re pleased,” said Cook.

Dell’s full-year revenue was a record …

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Tags: VARs/SIs Data Centers Desktop EMEA Leadership Mobility & Wireless New/Changing Channel Programs Strategy

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