MSPs Turn Customer Rejections Into Recurring Revenue

Written by Joe Panettieri 1
February 1, 2010

Talk about a change of heart. As we look at the MSPmentor 100 survey results, we've discovered an interesting trend: Many of today's top performing managed services providers are finding revenue from an unlikely source. Customers that previously said no to sales pitches in 2008 are now signing up for ongoing services. Want more sales and business tips from The VAR Guy's sister site, MSPmentor?

Talk about a change of heart. As we look at the MSPmentor 100 survey results, we’ve discovered an interesting trend: Many of today’s top performing managed services providers are finding revenue from an unlikely source. Customers that previously said no to sales pitches in 2008 are now signing up for ongoing services. Want more sales and business tips from The VAR Guy’s sister site, MSPmentor? Then join the next MSPmentor live webcast. Here’s what we’ll cover.

For starters, we’ll unveil the third-annual MSPmentor 100 list — which identifies 100 of the most successful MSPs across the globe. Equally important, we’ll explore five key secrets that made MSPmentor 100 companies successful.

Our discussion will cover (among other things):

Advertising and marketing techniques used by MSPmentor 100 companies
Key technology investments — and key markets that MSPs decided to abandon
Strategies to raise prices. Yes, raise prices
When you should build a sales team — and when you shouldn’t
Practical ways to track all of your customer engagements

The conversation will feature CEOs representing two of the world’s top 100 MSPs. Plus, ConnectWise CEO Arnie Bellini weighing in with perspectives. Please note: ConnectWise is sponsoring the webcast, but the MSPmentor research and results are not sponsored.

Want to see the entire MSPmentor 100 list while gaining practical business tips? Please join us February 10 for the MSPmentor Live webcast. Thanks to those who participated in the third-annual survey, conducted in Q4 2009.