Juniper Networks’ Mist Systems Forges Forward with AI-Infused Offers

… proactive notifications, automation, AI-driven insight and streamlined help-desk processes.

Here are some support capabilities: Dynamic Packet Capture (dPCAP), which automatically collects information when detecting an anomoly, minimizing onsite visits for troubleshooting; an AI toolbox that helps identify the root cause of problems (across wireless, wired and device domains; SLEs) for key wired/wireless criteria can be set, monitored and enforced by customers and partners and automated workflows can quickly address issues; and, the Marvis Virtual Network Assistant (VNA) provides trending insight, recommendations on how to fix problems and other integrated help-desk functions using natural language queries and AI-driven intelligence.

“We’re changing the game by using our AI so, if our partners want it, if we detect a problem, we’ll automatically notify them,” said Aaron. “So, we’ve eliminated having to jump through Layer I and Layer 2 support. Our goal is that we want to call you before you have to call us. We’re moving to a modern world based on AI.”

System intelligence and machine learning continuously improve the system. The goal — an automated self-driving environment.

All products are available immediately.

Mist and Juniper are in the process of merging their two separate partner programs. Until that work is complete, the vendor offers one-click automation for Juniper partners in good standing. Partners can click a button and be added to the Mist partner program, according to Aaron.