Computer Troubleshooters CEO Chip Reaves has resigned and will focus on a new venture called Bigger Brains later this year. Reaves is exiting the largest international network of IT service providers that offer onsite computer services to small businesses.

The VAR Guy

January 4, 2012

2 Min Read
Computer Troubleshooters CEO Chip Reaves Resigns

Chip Reaves

Computer Troubleshooters CEO Chip Reaves has resigned and will focus on a new venture called Bigger Brains later this year. Reaves is exiting the largest international network of IT service providers that offer onsite computer services to small businesses. Launched in 1999, Computer Troubleshooters claims to have more than 475 IT services franchises worldwide in more than 28 countries. Here’s the background on Reaves’ exit, his successors, and his longer-term focus on Bigger Brains.

In a January 3 blog post, Reaves wrote:

“Today I announced my resignation from Computer Troubleshooters Global & CTUSA. It’s definitely an interesting time, with mixed emotions all around, but I’m convinced that now is the right time for me to do something new. (Not entirely sure what that something will be, but I’m looking forward to finding out!).”

John Davies, Merrymeeting’s CEO, will lead Computer Troubleshooters for 2012 and possibly beyond, according Reaves’  blog. Additionally, Kim Weinberger joins the Computer Troubleshooters corporate management team full-time; Weinberger has “many years of experience as a CT franchise owner and Assistant National Director,” Reaves added.

From Computer Troubleshooters to Bigger Brains

Reaves will exit the company on March 2 but will offer consulting services to Computer Troubleshooters for several additional months. Longer term, Reaves will focus more of his time on a local franchise, Computer Troubleshooters of Anderson, which he owns with his wife and  local partners. Plus, Reaves will focus on a new venture called Bigger Brains.

Reaves wrote:

“I’ll likely do some coaching & consulting on an interim basis as well while I work on a new project I’m very passionate about, tentatively called Bigger Brains (www.bigger-brains.com). I’m hoping that the Bigger Brains project will be an opportunity that can benefit your Computer Troubleshooters franchise as well, similar to Fonality or OWN, and I’ll provide more details this summer as the project develops (or doesn’t!), so “stay tuned”.

Yes indeed, The VAR Guy will surely stay tuned. Please keep The VAR Guy updated, Chip.

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