Five years ago, the telco partners Ross Thompson worked with were all about networking and voice. When the cloud opportunity came along, they required a whole other kind of education: how to capitalize on the IT channel opportunity.
The IT and MSP management software provider announced its intention to go public this week. Will the influx of cash help it improve its competitive positioning, or will having to answer to shareholders prevent it from putting partners first?
SolarWinds MSP's David Weeks, director of sales for major accounts, entered the channel 10 years ago when the managed services opportunity was still a new conversation for many partners. What's changed from then to now? Not a whole lot.