Are your cloud services meeting customer expectations? For Egnyte, “the cloud is not enough,” and this Mountain View, California-based company has developed core values around this mantra that are reflected in its enterprise file sharing solution.

Egnyte ranked 29 on last year’s Talkin’ Cloud 100 list of the top 100 CSPs and continues to explore ways to leverage various tools to eliminate customer pain points.

For example, Egnyte this month launched the Egnyte for Google Apps solution in the Google Apps Marketplace. This solution blends the best of Google Drive and Egnyte, the company said, and “provides enhanced flexibility and control for teams to access and collaborate on highly confidential files stored in [a] company’s corporate data center and from users’ private Google Drive folders, with Google and non-Google users inside and outside of the company.”

Vineet Jain, Egnyte’s CEO, said his company “runs its own race” because it focuses solely on its customers, listens to them and ensures they get the support they deserve.

He also pointed out that Egnyte remains true to its core values, which could help his company find new ways to adapt to customer needs for years to come.

“Our biggest accomplishment has been to remain true to the core values developed around that mantra, delivering a solution that solves the pain points of enterprise organizations today, as well as adapting to the future needs with our hybrid and open architecture,” Jain told Talkin’ Cloud. “By having a hybrid solution, customers can overcome the major obstacles of managing large files, dispersed teams, shadow IT, mobile access and Internet bandwidth constraints.”

What makes Egnyte different?

So what separates Egnyte from Dropbox, Google Drive and other file sharing solutions? Jain noted that his company’s solution delivers flexibility that helps it stand out in a crowded marketplace.

Founded in 2007, Egnyte provides “adaptive enterprise file services that uniquely anticipate the needs of both line-of-business users and IT administrators,” according to Jain.

Egnyte offers three deployment options — pure cloud, hybrid and on-premises — that companies can use to access and share files both inside and outside of their offices, Jain said.

He also pointed out that Egnyte is not a cloud-only solution, and the Egnyte solution’s open architecture will fit within any storage environment or application, both now and in the future.

In addition, Egnyte offers a channel partner program that includes three categories:

Egnyte is prepared to handle future challenges as well, Jain said, thanks in part to his company’s “content intelligence” tools.

The company unveiled adaptive enterprise file services with content intelligence earlier this year and said its content intelligence tools now enable users to “not only see what’s happening with their corporate files and user activity but can also optimize their content strategies for better collaboration, security and cost efficiencies.”

Egnyte recognizes that the cloud is not enough, and Jain said his company will focus on developing its content intelligence and other tools to ensure its customers can understand the data they access and share.

“Our plan is to not only learn and recommend improvements for file storage and working groups – we’re also building in functionality that will automate certain activities to boost productivity and the value of the [Egnyte] offering,” he said. “This is made possible by our unique deployment options of enabling business to manage files across the cloud and on-premises storage options, as well as other business applications.”

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