Reward: Has Anybody Seen My Lost iPad?
I’m seated on the Long Island Railroad, making the commute from Long Island to Manhattan. Last week, I was in California, South Carolina, North Carolina and Ohio. The week before, I visited Florida. The big question: In what airport terminal is my iPad, and who has access to my company data?
Actually, my iPad is safely tucked into my briefcase. Before I move from one location to the next, I do the usual pat down — wallet, keys, smartphone, laptop, broadband card, chargers, tablet? Once I’m sure I’ve got them all, then I confidently head onto my next destination.
But consider this: During a flight from San Francisco to Cincinnati last week, I asked a flight attendant how many “lost” tablets he has found? His answer: One per week.
That got me thinking: Among your customer base, have you started to track how frequently employees lose or damage their smartphones and tablets? Consider these stats:
- 1 in 4 Americans lose or damage their cell phone each year.
- And when it comes to data loss on smart phones, 43% of incidents involve hardware failures, 29% involve lost or damaged devices; 19% involve software corruption and 9% involve theft.
In my particular case I’m traveling without a safety net: If my smartphone or iPad disappear, I’m sort of hosed. I don’t have a mobile device management (MDM) or mobile application management (MAM) safety net below me. There is no “big brother” technology platform or service provider who can tell me:
- How to best configure and protect my mobile devices;
- Where I last left my devices;
- What systems I truly need to access;
- How to more fully mobilize my daily life to move closer to customers.
So there you have it. I’m marching forward without MDM and MAM. At least for now. I know: I’m foolish. The day is coming when I forget to do the “pat down” and make sure all my devices are with me.