Welcome to the 2012 MSPmentor 100 Global Edition, a list of the world’s top 100 managed services providers (MSPs).
 

The World’s Top Managed Services Providers

MSPmentor 100, Global Edition 2012, Companies 40 to 21

40. Apparatus, Indianapolis, Indiana, United States: The IT consulting and managed services firm landed on Inc. 5000’s list of fast-growing privately held companies for 2011. The 88-person firm has deep relationships with Oracle, Microsoft and VMware, among others — winning IT engagements with small businesses and Fortune firms. President and CEO: Kelly Pfledderer.

39. Claris Networks LLC, Knoxville, Tennessee, United States: One of the first MSPs to build out a complete cloud services strategy, Claris also works in the health care market promoting EMR and EHR solutions. The company’s recurring revenues rose 42 percent in 2011, and Claris now manages more than 8,500 customer PCs and mobile devices and more than 3,300 servers. President: Larry Bodie.

38. Emerging I.T., Notting Hill, Victoria, Australia: Emerging I.T. gained first-mover advantage in Australia’s managed services market, and that momentum continued in 2011 — as the company raised recurring revenues nearly 30 percent while growing its staff to 26 people. Managing Director: Dean Wilson.

37. ZyEdge, LLC, Reston, Virginia, United States: In addition to partnering with mainstream names like Microsoft and VMware, ZyEdge is building a relationship with SolarWinds, the IT management software provider. Recurring revenues rose 27 percent in 2011. Plus, managed and cloud services represent nearly half of ZyEdge’s overall revenues. President and CEO: Ben Gerenstein.

36. IT Lab Ltd., London, United Kingdom: The MSP supports more than 5,500 people at 350 companies, offering “service obsessed IT support” to UK businesses. Recurring revenues rose about 29 percent in 2011 and now represent 68 percent of overall company revenues. CEO: Sebastian Gray.

35. Taylor Made Computer Solutions, Fareham Hampshire, United Kingdom: After a solid 2011, Taylor Made launched a new ITIL-based Service Desk in January 2012. Recurring revenues rose roughly 33 percent in 2011 at the 106-person company for 2011. Managing Director: Nigel Taylor.

34. Kanobe Inc., Bothell, Washington, United States: A voice and data specialist, Kanobe helps customers to shift away from legacy PBX systems while also weaving managed services into the conversation. Recurring revenues more than doubled in  2011. CEO and Founder: William Nelson.

33. Integr8 IT (Pty) Ltd., Johannesburg, Gauteng, South Africa: Integr8 positions itself as Africa’s largest privately owned ICT service and solutions provider. Pushing beyond managed services, the company also offers infrastructure as a service (IaaS). Top-line revenues rose 25 percent in 2011, and recurring revenues now represent 42 percent of total sales. CEO: Robert Sussman.

32. Advanced Network Products, Inc., Glenside, Pennsylvania, United States: A frequent partner with Microsoft and Cisco Systems (among others), ANP’s recurring revenues are among the strongest among MSPs on the U.S. east coast. President: David Mulvey.

31. Appia Communications, Inc., Traverse City, Michigan, United States: Focusing heavily on hosted voice services, roughly 75 percent of Appia’s revenues come from recurring services. Plus, recurring revenues rose a robust 39 percent in 2011. President and CEO: Victor von Schlegell

30. Excel Micro Inc., Folsom, Pennsylvania, United States: The rare company to land on both our MSPmentor 100 and the Talkin’ Cloud 50 — which tracks pure cloud services — Excel Micro has made a name for itself in the Google Apps market. In fact, Excel Micro claims to be the largest authorized distributor of Google message Security and Compliance Solutions. President and CEO: Joseph Vaccone.

29. Gladiator Technology, a ProfitStars Solution, Alpharetta, Georgia, United States: How’s this for a slightly different approach to managed security services. In January 2012, Bank of Georgia disclosed that it had implemented a social media compliance service — from Gladiator — to proactively manage risks on social media platforms. Recurring revenues at Gladiator rose more than 10 percent in 2011, while Matt Riley was named to head the group. Group President: Matt Riley.

28. MicroMenders Inc., San Francisco California, United States: A well-known name in MSP circles, MicroMenders has been a managed services force in Northern California. Nearly 88 percent of the company’s revenues were recurring in 2011. President and CEO: Dave Sperry.

27. Atrion Networking Corp., Warwick, Rhode Island, United States: The Cisco channel partner is one of New England’s most successful MSPs. Top line recurring revenues rose only 5 percent in 2011 — but the actual recurring revenue figure is quite large, providing proof that Atrion has a big managed services customer base. CEO: Tim Hebert

26. Thrive Networks, a Staples Company, Lawrence, Massachusetts, United States: It has been five years since Staples — the big-box business retailer — acquired Thrive Networks for its managed services acumen. And now, Staples is helping Thrive Networks — a 92-person business unit — to push deeper into cloud services. President: Jim Lippie.

25. Transcend United Technologies, Wayne, Pennsylvania, United States: Transcend is the sixth fastest-growing privately held company in the Philadelphia area, according to the Entrepreneur’s Forum of Greater Philadelphia, Philadelphia Business Journal and Wharton Small Business Development Center. CEO: Rick Hirsh

24. Agio Technology, Norman, Oklahoma, United States: Here’s another example of an MSP succeeding in a vertical market. Agio focuses heavily on the hedge-fund vertical. Although headquartered in Oklahoma, Agio has offices in predictable financial services hotbeds — New York, Boston, San Francisco, Seattle, London and Hong Kong. CEO: Bart McDonough.

23. High Touch Inc., Wichita, Kansas, United States: High Touch specializes in point-of-sale systems that help end-customers to nurture customer relationships. Roughly 37 percent of High Touch’s revenues are recurring, and those recurring payments jumped 10 percent in 2011. CEO: Wayne Chambers.

22. TekLinks, Birmingham, Alabama, United States: The MSP recently achieved a Cisco Cloud Builder designation and seems to have multiple irons in the fire. Recurring revenues surged 39 percent in 2011 and the company grew to 135 employees. President: Stuart Raburn

21. Corporate Technologies LLC, Minneapolis, Minnesota, United States: A repeat-performer on our annual MSPmentor 100 list, Corporate Technologies has successfully focused on the health care vertical — recently earning the HP PartnerONE Healthcare Elite Status. A 2010 Level Platforms Partner of the Year, Corporate Technologies lifted recurring revenues 12 percent in 2011. CEO: Jim Griffith.

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Return to the main MSPmentor 100 center for 2012.