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 Channel Futures

MSP 501


Keeping Compliant: How MSPs Can Protect SMB Customers

  • Written by Matthew Graven
  • April 4, 2011

In an article for Risk Magazine, Clive Davidson looks at how software-as-a-service (SaaS) may save smaller financial firms. He describes the current climate where firms, big and small, are preoccupied with changing systems and processes to comply with regulatory changes.  “But,” Davidson points out, “there is only so far the resources at many smaller institutions can be stretched.” Could a managed service be the solution to their problems?

The underlying problem has to do with the systems these firms use. Financial institutions often have custom installations that are very complicated. Altering and maintaining these systems to meet regulatory standards can require significant, costly work. Whether it is a case of hiring internal specialists to implement changes and maintain systems or a need for third-party developers, smaller firms often struggle with the financial burden brought on by dealing with regulatory changes. But the changes, which effect businesses of all sizes, are important and necessary.

More than just financial firms, Davidson’s point applies to all industries that deal with sensitive data and are therefore subject to regulatory compliance. Take healthcare providers, for instance. A private medical practice, a medium-sized clinic, and a large hospital all face the same compliance issues. But they don’t all have the same resources for updating systems and processes.

Like in the financial industry, small- and medium-size medical practices are also feeling the pressure. Fortunately, there are MSPs looking to help these organizations. On April 6, Palisade Systems, a company that specializes in data loss prevention (DLP), will be hosting a free online panel discussion covering this very topic. Titled “How Mid-Sized Health Care Organizations Can Achieve Regulatory Compliance and Rapid ROI,” the conversation will focus on the importance of having a DLP strategy.

Palisade Systems is one of those SaaS providers that can help smaller organizations to be compliant. While the company offers enterprise-level DLP solution (as an expensive appliance), Palisade Systems also offers a cloud-based monitoring solution geared for small- and medium-sized businesses. The service, called ComplianceSafe, identifies sensitive data—such as Social Security numbers, personal health info, and financial information—in outgoing email messages to prevent accidental and malicious data leaks.

Many MSPs are offering services that can help businesses to deal with DLP strategies. Some are focused specifically on DLP, like Palisade Systems, while others are adding DLP capabilities as features for larger suites of services. (Network Box USA recently added new DLP options to its services, Symantec offers a variety of cloud-based security services including email filtering and data protection, and so on.) The upcoming panel discussion, however, demonstrates a savvy approach to addressing this requirement. Businesses in all sectors can benefit from a DLP solution, and Palisade Systems sells its products and services to many industries. But next week, rather than trying to solve the problems of every business, Palisade Systems will be addressing the needs of a single niche market.

Sign up for MSPmentor’s Weekly Enewsletter, Webcasts and Resource Center. Follow us via RSS, Facebook and Twitter. Check out more MSP voices at www.MSPtweet.com. Read our editorial disclosure here.

Tags: Cloud Service Providers Digital Service Providers MSPs VARs/SIs Business Models MSP 501 Sales & Marketing Strategy

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2 comments

  1. Avatar Mitchell Cipriano April 4, 2011 @ 11:30 pm
    Reply

    Another great option for an MSP is to offer a full security service from a specialized provider. This allows the MSP to focus on the daily operation of the IT systems and leave the detailed security work to an expert. HEIT (www.goheit.com) offers both security and compliance services focused on the financial industry. They are a great example of the specialized model.

  2. Avatar Joe Panettieri April 5, 2011 @ 12:12 pm
    Reply

    Mitchell: HEIT is a great example on a number of fronts…
    1. MA strategy (Simpler-Webb, 2010)
    2. vertical market strategy (financial services)
    3. Major IT relationships (Cisco)

    And the list goes on…
    -jp

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