Alapat's wisdom on how to grow a services practice seems, in today’s climate, great advice on how to survive.

Kris Blackmon, Head of Channel Communities

May 15, 2020

Liongard CEO Joe Alapat has some things to say about how MSPs should scale a business. The former MSP owner sat down with me to talk through what partners should focus on and where they go wrong — and his advice is just as applicable in a COVID world as it is in whatever will pass for normal when we come out the other side of this mess.

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Liongard’s Joe Alapat

His wisdom on how to grow a services practice seems, in today’s climate, great advice on how to survive. And not just that, but how to succeed amid the pandemic and economic fallout we’re experiencing. He speaks about the harm that a lack of visibility can cause and the pain of the onboarding process. Also, how automation can save MSPs’ bacon.

“2020 is a year of visibility,” says Alapat. That’s true now more than ever. Watch the video above to get insight on how to scale a business in these uncertain times.

If you want to be a part of the 2020 MSP 501, make sure you apply by May 31, 2020. To be entered in a raffle to win free consultations with Gary Pica and other consultants, apply by today, May 15!

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About the Author(s)

Kris Blackmon

Head of Channel Communities, Zift Solutions

Kris Blackmon is head of channel communities at Zift Solutions. She previously worked as chief channel officer at JS Group, and as senior content director at Informa Tech and project director of the MSP 501er Community. Blackmon is chair of CompTIA's Channel Development Advisory Council and operates KB Consulting. You may follow her on LinkedIn and @zift on X.

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