Think Tank

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MDR

The Art of Delivering Managed Detection and Response (MDR) Services

Like any job, providing MDR services requires the right set of tools.

Three, 3

Pax8 Shares 3 Ways MSPs Can Create Higher Valuations, More Profitability

Creative positioning sets MSPs with robust evaluations apart.

Different

Forrester’s McBain: Non-Transacting Partners, Nontraditional Buyers Are Remaking the ICT Channel

McBain and other channel leaders will share ideas at the annual ImpartnerCON event.

Revenue models

Comcast Business Channel Chief: 3 Channel Revenue Models Are Emerging

Craig Schlagbaum sees big opportunities for channel partners, but they are different than before.

Merge sign

Channel Thought Leaders to Debate Convergence, Disruption and More

The all-star panel will converge at the Channel Partners Conference and Expo.

Rae I have no idea why but I wanted to be an accountant Then I realized how boring that was going to be and changed paths quickThe VAR Guy says It might be boring but it pays the big bucks Then again being a channel chief isn39t a bad position to be in either

Need Tech? Call Your Accountant

Your new competitor could be John, the accountant.

Customer experience

MSPs and Customer Experience: It’s Everyone’s Job

Customer experience and managed services go hand-in-hand.

Channel Futures Podcast

The Channel Futures Podcast No. 29: Asigra on Cloud Hopper Attacks, Pax8 Predictions

Cloud Hopper attacks originating in China have an impact on MSPs.

Partner Program

Ciena Unveils Revolutionary Partner Program

Eight months in development, the company now offers mass customization to scores of partners.

Digital Business Transformation

Don’t Get Stuck in the Transformation Process

Partners face turbulent business environments now compared to any other time in history.

Change

CompTIA: Emerging Technologies Expected to Drive Vast Change Across the Channel

A new CompTIA report says traditional partners have new opportunities to partner to extend a footprint in a market that’s growing in size and complexity.

Multicloud

Microsoft CSP Program: Direct, Indirect, or Hybrid — Understanding Your Options

Microsoft programs are changing. Herein, a Channel Futures Think member outlines your options.

Channel Futures Podcast

The Channel Futures Podcast No. 22: The Most Interesting Channel Program in the Industry

In this episode, channel insights from Nutanix channel chief Rodney Foreman and technology thought leadership from SAP global channel head Karl Fahrbach

Operations Management

Running a Tight Ship: The Impact of Operational Efficiency on Profits

Partners don’t always have the greatest faith in their own efficiency. But why?

The Channel Futures Podcast No. 19: Sales and Marketing Advice from Robin Robins, Partner Program Insights from Ciena’s Sandra Cheek

Robins answers how much your company should spend on marketing, while Cheek muses about what’s wrong with most vendor partner programs.

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Galleries

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GTT’s Ken Bisnoff: Commissions, Channel Structure Remain Intact During Bankruptcy Process

January 27, 2022

Industry Perspectives

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Lessons Learned from the Apache Log4j Vulnerability

January 27, 2022

Managed Networking Services for Remote Workforces–Fundamentals and the Future

January 26, 2022

Updated MindManager Empowers Remote Teams to Collaborate More Efficiently

January 24, 2022

Webinars

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Cybersecurity: How to Level-Up Your MSP Business

January 27, 2022

How MSPs Can Make the Transition to Managed Security

January 13, 2022

Positioning CCaaS as a Profit Center for Your Customers

December 8, 2021

White Papers

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Creating An Effective Marketing Framework: How to reach your buyers where they are, from prospect to post-sale

January 11, 2022

The Definitive Guide To Running A Superior Help Desk: How Leading MSPs Deliver Efficient, Effective Support Without the Chaos

January 10, 2022

The Definitive Guide To Onboarding: How Leading Managed Services Providers Deliver an Outstanding First Impression

January 10, 2022

Upcoming Events

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Channel Partners Conference & Expo

April 11, 2022 - April 14, 2022

Channel Evolution Europe

June 14, 2022 - June 15, 2022

MSP Summit

September 12, 2022 - September 15, 2022

Twitter

The Apache #Log4j #vulnerability presents a different kind of challenge for partners. @Sophos #cybersecurity… twitter.com/i/web/status/1…

January 28, 2022

.@barracuda beefs up #MSP security with managed #XDR, @SentinelOne integration. dlvr.it/SHx8kR https://t.co/Yd3UqxO22j

January 27, 2022

[email protected] receives $14 million in Series A funding. Startup promises to solve MSP PSA-RMM challenges with AI-dr… twitter.com/i/web/status/1…

January 27, 2022

The PSP Capital acquisition of managed IT services company @Ntiva will spur job growth, the firms said.… twitter.com/i/web/status/1…

January 27, 2022

Check out @Prosimo_io's new channel partner program. dlvr.it/SHwhsc

January 27, 2022

The acquisition will allow AVCtechnologies’ to focus on its pure-play cloud communications and collaboration compan… twitter.com/i/web/status/1…

January 27, 2022

Learn about @AryakaNetworks' global channel expansion. dlvr.it/SHvk2m https://t.co/WGowbx3PQu

January 27, 2022

.@GoogleCloudTech channel chief @Ichhpurani will streamline channel partners into a single organization and double… twitter.com/i/web/status/1…

January 27, 2022