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 Channel Futures

Mobility


CompTIA Instructor Dan Shapero also CEO of ClikCloud offers mobility business guidance to Tech Data Channel Link attendees

Mobility Strategies for VARs: CompTIA and Tech Data Channel Link

  • Written by The VAR Guy 1
  • April 11, 2013
How can VARs and MSPs profit from Mobility. CompTIA Instructor Dan Shapero offers guidance at Tech Data Channel Link conference.

How can VARs develop mobile strategies — helping end-customers while also generating new revenue streams? ClikCloud CEO Dan Shapero, a CompTIA Instructor, is covering that topic now at Tech Data (NASDAQ:TECD) Channel Link in Orlando, Fla.

Shapero is a familiar name in the IT channel, having previously built much of Kaseya's MSP community. Among Shapero's key takeaways:

  • With BYOD, who is going to pay the monthly service provider fees, and where do VARs and MSPs fit in?
  • Understand the interdependencies of the network, business application development, security and compliance, and corporate compliance.
  • What are your current capabilities: What investments do you need to make in training, hiring, vendor and suppor relationships? In terms of non-technical expertise, remember to master workflow and operations issues.
  • For sales and marketing strategies: Be a consultant; there might not be standardized pricing; instead, focus on proposal-priented pricing and bundling methods; remember all those interdependencies. "Don't forget to factor in your time investment, lifecycle management, 24×7 support," said Shapero.
  • Evaluate and assess: Understand customers' existing evironments; discuss their business goals and priorities.
  • Consider the end users: What are current end-user experiences? Who owns the device? "Tracking the device isn't enough," said Shapero. He noted that if MSPs and VARs start "wiping" end-user devices, you could be liable for losing end-user data. So you need to have the right policies and technologies in place to ensure there are approved "containers" for business and personal applications and data.
  •  Managed the entire lifecycle: MDM (mobile device management) is just the start. Remember to master procurement, activation, provisioning, policy settings and more.
  • End-to-end security: Beyond the physical devices, make sure you secure the network connection and the data in transit.
  • Apps and the attendee debate: VARs and MSPs are trying to decide whether to device natively for iOS, Android and Windows — or to use HTML 5 as a cross-platform standard. Pros and cons mentioned on both sides of the conversation. Shapero noted that there's no right-or-wrong answer. Rather, you need to determine the customer and business need, and align your platform decision to that discussion.

The big-picture opportunities, concluded Shapero, involve VARs and MSPs engaging with customers on security and compliance discussions; acceptable use; and application management conversations. 

Tags: Cloud Service Providers Digital Service Providers MSPs VARs/SIs Mobility

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One comment

  1. Avatar John April 25, 2013 @ 8:50 pm
    Reply

    MaaS360
    MaaS360 (http://www.maas360.com/products/mobile-device-management/) has plenty of free online resources to help aid in development of mobility strategies much like those suggested above

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