Domino’s Franchisee Adopts Unified Office’s UC Service
Unified Office noted that Dufficy is the first Domino’s franchisee to adopt Total Connect Now in the greater Boston area.
The Domino’s franchisee will use the UC service to collect franchise-wide and store-level service performance data, according to Unified Office.
“With our previous communications technology, we believed our stores were operating at peak performance given historical call volumes and our expected annual growth rate. With Unified Office, however, call volumes and revenues jumped immediately at our store without any additional marketing efforts,” Chris Courtemanche, Dufficy Enterprises’ vice president of operations, said in a prepared statement.
Unified Office supports small and medium-sized businesses and will continue to “reinvent the Total Connect Now service” as well, according to CEO Ray Pasquale.
“We are building a service that is designed to never be obsolete,” he told Talkin’ Cloud.