GFI Max is preparing mobile device management (MDM) capabilities for MSPs that want to maintain Apple iOS, Google Android and RIM Blackberry devices for customers. This is the latest example of a major RMM (remote monitoring and management) software company pushing into the MDM market for smartphones and tablets. Here's what to expect.
At a GFI Max user conference this morning in New Orleans, the company said it was preparing:
- Apple iOS, Google Android and RIM BlackBerry management support
- Remote lock, unlock and wipe capabilities
- Location tracking and geo-fencing, which means MSPs can activate and deactivate various mobile services based on the device's physical location.
- Voice, SMS and data usage tracking
- Capabilities to list and provision applications
- Ways to manage profile and policies
- WiFI connectivity management
Nearly every major RMM and IT management software company has announced an MDM strategy and/or MDM solutions. Kaseya has been in the market for about a year with MDM capabilities. LabTech Software and Level Platforms each launched their own capabilities this year. Most recently, ManagedEngine jumped into the market. Watch for similar moves from Continuum and N-able Technologies, among other RMM software providers.
Many MSPs are still formulating MDM strategies, trying to figure out how to monetize the service. Alas, many standalone MDM platforms don't have MSP-oriented partner programs. But distributors like Tech Data are trying to fill that void, helping MSPs and VARs to source, manage and profit from the BYOD and mobile device craze.