How can MSPs like you create a world-class help desk that both keeps your team close to your customers, while enabling your customers to better manage employee and customer support costs in the face of increasing expectations? Get the answers during our next Channel Expert Hour webcast (Jan. 25, 2:00 p.m. ET/11:00 a.m. PT). You’ll gain facts, tips and insights from an MSP who’s built an effective help desk that leverages optimized remote support systems and methodologies for desktop, remote and mobile customers. Also, learn how the concept of “unified customer care” is evolving, including insights from LogMeIn (the webcast's sponsor). Register now.