Our next webcast is this Wednesday (Sept. 21 at 2:00 p.m. eastern). We'll reveal how you can deliver new customer value with the managed IT services tools you already have. Our expert guest speakers include two savvy MSPs (Rick Vines, president, Axcell Technologies; Michael Nelson, president, TLC Tech) and the always engaging Eric Townsend, SMB market development manager at Intel. During this Channel Expert Hour webcast we'll cover best practices for customer satisfaction and retention. MSPmentor Editorial Director Joe Panettieri will be on hand to moderate the discussion and to ensure our experts answer your questions. Please join us.