Today (Wednesday, Sept. 21) at 2:00 p.m. eastern we'll host our next webcast. The topic: Deliver New Customer Value with the managed IT services tools you already have. Confirmed guest speakers include Rick Vines, president, Axcell Technologies; Michael Nelson, president, TLC Tech; and Eric Townsend, SMB market development manager, Intel. We'll cover best practices for customer satisfaction and retention. MSPmentor Editorial Director Joe Panettieri will moderate attendee questions. Please join us.