Five Trends At Managed Services Conferences

Five Trends At Managed Services Conferences

Managed Services ConferencesIt's a busy few days for managed services conferences: MSPWorld (April 30-May 1, Orlando), SMB Nation Spring (May 1-3, New Jersey) and the Ingram Micro Seismic Partner Conference (May 4-6, Dallas) are all on my radar. Here are five key managed services topics/trends I expect to emerge from the conferences.

5. SAS 70 Type II Audits: Do you need one? Why or why not? Dan Holt from HEIT, a leading managed service provider, will cover that topic during MSPWorld.

4. MSP Business Intelligence: What if you could measure your company's performance vs. norms and averages across the managed services industry? If you're an Ingram Micro Seismic partner, you might be able to do exactly that. Details will emerge at the Ingram conference but here are some early clues.

3. One Dashboard for All: MSP software vendors continue to evangelize open APIs (application programming interfaces). And many of the vendors are developing centralized dashboards for managing all services platforms. Expect to hear a bit more on that topic at the Ingram event.

2. How You Doin'?: I sense that January and February were weak months for MSPs, as customers assessed the economy and their own business performance. But I continue to hear upbeat perspectives about new customer engagements during March and April. If you hear chatter about the overall health of MSPs, send me a note (joe [at]

1. The Economy and Exit Strategies: Can you really develop an exit strategy during a recession? You'll find a session on that topic May 2 at SMB Nation. And, in fact, most of the May 2 agenda focuses on managed services.

If you're at MSPWorld and have any observations to share, please send them along. I'll be attending SMB Nation Spring on Friday (May 1) and then heading to the Ingram Micro Seismic Partner Conference. If you'd like to meet, look me up (joe [at]

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