During his keynote presentation at CompTIA Breakaway, best-selling business management author Chris Trimble made a watershed remark about the state of the IT channel, but I think most people missed it.
Trimble, author of "Ten Rules for Strategic Innovators" said the IT channel had undergone several revolutions:
"From reseller to VAR to total solutions provider to managed service provider."Sounds simple enough. You already knew about those revolutions. But remember: Trimble is mainly a business management expert. He doesn't hang around the IT channel all day. Yet he's studied it enough to say MSPs are the present and future of the IT channel.
Those were welcome words for many attendees.