Locked In the NOC - Part 3

Locked In the NOC - Part 3

Welcome to Locked in the NOC (Network Operations Center) list, part 3. If you were to build a managed services provider (MSP) business, these are the folks you'd want to kidnap and LOC in your NOC -- to gather their technical, business, sales, marketing and community insights. Forever.

The Locked in the NOC list is a spin-out of our MSPmentor 250 list. What's the difference?

  • Locked in the NOC: Honorees appear on the list forever
  • MSPmentor 250: Honorees are selected annually, based on current-year achievements
Now, let's get to the honorees.

Locked In the NOC, Part 3

Raj Sabhlok, CEO, Zoho Corp. (parent of ZOHO and ManageEngine)    

Sabhlok oversees two of the world's top companies in the managed and cloud services markets. ManageEngine is one of the leading providers of IT management and automation software for MSPs. Similarly, Zoho is one of the top providers of SaaS and cloud applications.

Peter Sandiford, President and CEO, Level Platforms    

Sandiford has continued to evolve Level Platforms' Managed Workplace platform to help the company's global partner base; those partners, in turn, are growing their businesses. With Managed Workplace 2012, Sandiford and his team introduced new Mobile Device Management capabilities that allow MSPs to monitor and secure smartphones and tablets, as well as fully integrated Network Operations Center and Help Desk Services to allow MSPs to deliver 24x7x365 remediation and support offerings. But the bigger story here involves Sandiford successfully positioning Level Platforms to build relationships with Intel, Symantec and other leading IT vendors.

David Schafran, Managing Partner, Cogent Growth Partners

Schafran has over 25 years of experience both running and consulting with IT services firms. He positioned Cogent Growth Partners as a buy-side M&A firm focused on IT services. His expertise covers all aspects of IT services, including strategy, operations, marketing, technology, HR Management and business governance.

Mark Scott, CEO, TUC Brands

Scott has pioneered numerous business models in the MSP market for more than a decade. He currently leads TUC brands -- which is acquiring and integrating MSPs to build one of North America's leading IT service providers. Scott's current focus includes strategy; the company's technology roadmap; along with mergers and acquisitions. A career entrepreneur, Scott has launched three companies over the past 18 years focused on business-to-business services, including two market-defining firms in the managed IT services industry -- including N-able Technologies. He also serves on the MSPAlliance board of directors.

Dan Shapero, Founder, ClikCloud    

Shapero, a Kaseya veteran, has helped hundreds of MSPs to build and shape their businesses. Most recently, he launched ClikCloud -- which offers digital marketing services to MSPs. Check the speaking circuit and you'll often see Shapero on the agenda for CompTIA-oriented eduational sessions.

MJ Shoer, President, Jenaly Technology Group, Inc.    

Shoer successfully guided Jenaly Technology Group to it's 15th anniversary in 2012. The company has seen continual growth in the business year over year, most notably in net earnings over time. He is deeply active with CompTIA, ASCII Group, Robin Robins and ConnectWise. He also volunteers his time locally, chairing a local Crime Stoppers Board that serves 12 local communities. Under Shoer's leadership, Jenaly has also become one of the founding partners of TOGL, an OS33 Master MSP in the cloud services space.

Jeff Shreeve, CEO, StorageCraft Technology Corp.   

Shreeve has quietly led StorageCraft to one of the biggest software success stories in the MSP market. StorageCraft has doubled its revenues (at a minimum) in each of the past three years (2008-2011), building OEM relationships with many of the industry's top BDR solutions providers. Shreeve also positioned StorageCraft to work incredibly closely with VMware long before most MSP-centric software companies were in the virtualization market.

Arlin Sorensen, Founder & CEO, Heartland Technology Solutions & HTG Peer Groups    

Sorensen is best-known for building a successful managed services business while also growing HTG Peer Groups. More recently Sorensen has been driving life-work balance awareness with an emphasis on making sure entrepreneurs don't lose site of the family lives and spousal relationships. Currently, following a successful pilot effort, Sorensen is preparing the 2013 launch of the Heartland Leadership Group --which drives solution provider success through executive coaching.

Mark Sutherland, President, Kaseya    

With over 20 years of software product development experience, Sutherland guides Kaseya's product development and architecture team. Roughly two years ago he played a key role in Kaseya's push beyond on-premises software to cloud-based IT automation software. He also positioned Kaseya to aggressively push into the mobile device management (MDM) market in 2011, giving MSPs the ability to maintain Apple iOS and Google Android devices.

Phil Van Etten, CEO, Azaleos
Under Van Etten's watch, Azaleos was named the 28th fastest growing technology company in North America in 2011, and 10th fastest in its primary industry (software), by Deloitte. He grew revenues by more than 100 percent in 2010 and 2011. At last count, Azaleos had more than one million seats under management for its managed UC services across Fortune 500, federal government, and medium business customers.

Tommy Wald, Formerly CEO, White Glove Technologies    

mindSHIFT, a Best Buy company, acquired White Glove Technologies in mid-2012, at which time Wald exited the company to enjoy some time off. Wald grew White Glove's revenues 67% in 2011 vs. 2010. Wald has delivered similar results previous years. He is a member of Ingram Micro's Services Advisory Council and weighs in on discussions regarding future cloud services and platforms.

Dan Wensley, Vice President, Partner Development and Marketing, Level Platforms   

Wensley drives the continuing growth and expansion of Level Platforms community of solutions providers and MSPs. As of August 2012, Level Platforms had partners in over 30 countries adopting Managed Workplace as the platform of choice for managed services. Wensley in 2012 organized a roadshow that attracted 1400 attendees in North America, the UK and Ireland. He was nominated to CompTIA's Board of Directors in 2011.

Paul Wong, CTO, Kaseya    

Wong has spent 22 years designing and developing systems and software products for the computer security and software industries. As co-founder and CTO, his current Kaseya responsibilities include all aspects of the architecture of the Web-based remote PC management system, and the software design and implementation of the client/server components of the system.

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