N-able Names New President; MSP Software Companies Prep for 2011

N-able Names New President; MSP Software Companies Prep for 2011

N-able Technologies' leadership team hasn't changed. But some executive titles and responsibilities have. Specifically, COO JP Jauvin (pictured) gains the added title of president and continues to report to CEO Gavin Garbutt. The move is part of a larger trend in the managed services market, where some software companies seem to be adjusting their leadership roles or recruiting additional executives for anticipated growth in 2011. Here's some insight.

First, the update at N-able: Jauvin joined the company as COO in June 2010 and now takes on the president post. According to a prepared statement: "In this expanded leadership role, Jauvin continues to report to N-able CEO Gavin Garbutt and is responsible for the company's worldwide strategy, sales and operations, as well as overseeing the development and execution of N-able's core programs, services and technologies."

N-able and other MSP-centric software companies seem to be organizing and/or expanding their management teams for potential growth in 2011. Intronis, for instance, recently named Kent Plunkett as its new CEO. and Autotask has been working to recruit a CFO.

Shifting Priorities

Generally speaking, MSP software companies seem to be less concerned about the economy and more concerned about positioning for growth as 2011 approaches. It's difficult to pinpoint the MSP software industry's overall performance since most companies are privately held. But N-able did share a few anecdotes:
  • Over the last year, N-able's MSP partners on average grew the number of small and midsize businesses managed using N-central by 75 percent.
  • Simultaneously, N-able's Midmarket Reseller Program has grown 100 percent year-over-year.
Still, challenges loom for 2011. The MSP software market seems flooded with remote management tools. Plus, software giants such as Microsoft (Windows Intune) are preparing their own remote monitoring tools for launch in 2011. We'll be watching to see how N-able and its rivals perform amid the heightened competition. And we'll be watching closely for more MSP software industry executive updates in December.

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