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 Channel Futures

Leadership


How Real is the Economic Recovery?

  • Written by Joe Panettieri 1
  • May 13, 2010
When it comes to the economy, I feel like I'm suffering from a split personality.

When it comes to the economy, I feel like I’m suffering from a split personality. During my recent travels to the Cisco Partner Summit and other major conferences, industry executives crowed about the economic recovery — “It’s real, it’s real.” But when I return home and speak to my neighbors (the folks representing Main Street, U.S.A.) it seems like plenty of people are still feeling the economic pinch. So what exactly does that mean for managed services providers?

It depends on whom you ask. Back in mid-2009, HTG Peer Group Founder Arlin Sorensen told me the recession hit the U.S. East and West Coasts first, before spreading into the Heartland of America. I tend to listen to Sorensen closely, because HTG membership represents VARs and MSPs from across North America. (Groups are also starting in Europe and Australia).

I checked in with Sorensen last week for some updated thoughts. Here’s his response:

“Things did come later to the Heartland. Q4 [2009] was very slow and the first 6 weeks of 2010 as well.  But things have began to rebound for many.  At the HTG Summit last week we heard many companies that experienced record Q1 performance, including our company HTS. Pent up demand started to flow in Feb and has been flowing ever since for us.  I am not convinced we are over the hump yet, but the short term looks good as April was another strong month for us.”

Also of note: During recent conferences, many MSPs have told me their biggest challenge is maintaining focus — and zeroing in on the right revenue opportunities. And companies such as Cisco Systems are hiring again and looking to make acquisitions. And distribution giants like Ingram Micro are on record saying the economic recovery is real. We’ve even seen some new activity on MSPmentor’s job board. Fact is, the economy really doesn’t come up in most of my conversations.

Still, there are problem areas. Closer to home, I’m aware of friends and relatives who remain out of work. Others remain under-employed. It seems as if many Fortune 500 companies are sitting on profits and cash instead of making hires. And many small businesses, burned by the recent recession, are wary of making hires. Cash remains king — and managing cash remains a top priority — notes a recent SMB IT Pros blog entry.

Now, here’s the interesting twist. It comes from someone in the distribution market, who says it’s time for channel companies to dramatically shake up their employee ranks: Fire your worst performers, and bring in top talent at reasonable salary levels. After all, there is great talent on the street right now. And much of that talent can be acquired at reasonable compensation levels.

Grab the talent while you can. Because the economic recovery seems to be real.

Sign up for MSPmentor’s weekly Enewsletter, Webcasts and Resource Center. And follow us via RSS; Facebook; Identi.ca; and Twitter. Plus, check out more MSP voices at www.MSPtweet.com.


Tags: Cloud Service Providers Digital Service Providers MSPs VARs/SIs Leadership

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2 comments

  1. Avatar lenin May 18, 2010 @ 10:43 am
    Reply

    Economy recovery is very real especially pertaining to the SMB and MSP Market. The recent recession has hit big enterprises and many mid market companies, however SMBs seemed to have managed this recession very well. There goes an old saying that a small grass can withstand a storm than a big tree and this holds very true in the SMB market.

    In my recent blog (http://blogs.vembu.com/2010/05/it-requirements-of-smbs/), I made this statement very clear that SMB market is hot out there and unaffected by the recession and what is required is the right strategy and execution by MSPs to win big.

  2. Avatar Joe Panettieri May 18, 2010 @ 2:43 pm
    Reply

    Lenin: It’s been a while since we herd from Vembu. Please keep us posted on your efforts.

    I appreciate the link you shared, but I respectfully disagree with the statement that the SMB market is “unaffected by the recession.”

    There are thousands of vacant storefronts in the U.S. Lots of commercial real estate for rent. Those offices had been occupied by small and midsize businesses prior to the recession.

    There are, in some cases, recession resistant portions of an economy. But in my mind, there’s no such thing as a recession-proof business. Thankfully, the macro economy seems to be improving.
    -jp

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