Kaseya® is the leading provider of complete IT management solutions for Managed Service Providers and small to midsized businesses. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success.
Digital transformation is giving rise to a new wave of service providers that are swooping in with cutting-edge technologies and services to meet client needs. While the barriers to enter the MSP market remain low, competition is at an all-time high. Kaseya’s 2019 Benchmark Survey Report analyzes and details the data provided by owners and […]
Patching is vital to cyber-security but is often ignored by organizations or given less attention than needed. Patching is a great way to keep your infrastructure up-to-date and free of bugs and security risks, but without the right tool in place, it can be unnecessarily time-consuming for staff to look for and install patches. This […]
The 2018 Kaseya MSP Benchmark report is based on detailed data provided by owners and operators of almost 900 MSP firms of all sizes, spread over 40 countries, with more than two-thirds of respondents coming from the United States. The survey results demonstrate unequaled visibility into the types (and portfolios) of IT services that MSPs […]
Each year Kaseya conducts an extensive worldwide survey of MSPs to provide visibility into market growth, highlight behaviors and strategies that set the successful MSPs apart from the pack, and uncover the leading technologies most beneficial to MSP customers. The results shed a wealth of knowledge about the types of services MSPs currently offer, how […]
MSPs are in a highly competitive environment where margins are squeezed, and customers churn. To their disadvantage, many owners are unknowingly hurting themselves from both a time and monetary perspective by relying on a suboptimal technology. While the motivation for change is clear, the perception of the return on investment of making a change is […]
A growing number of businesses are transitioning away from traditional staffing models to cope with limited budgets, security concerns, and a shortage of in-house IT expertise. As the appetite for IT services grows, the relevance of (MSPs) is at an all-time high. This presents some money-making opportunities but implies that the best MSPs must know […]
With 2019 around the corner, it’s time for every MSP to look ahead and figure out how it can turn the coming year into one that’s full of growth and continued success. The secret to growth isn’t really much of a secret at all: Sell more, spend less. The tricky part is figuring out how […]