White papers from some of the biggest names in the industry educate our readers on how to improve their businesses with new services and go-to-market strategies.
Think it’s time to up your marketing game? We’ve made it simple for you. In this ebook, we’ve pulled together a list of impactful marketing strategies for MPSs (from MSPs) looking to reach new prospects and attract new business. In this eBook, you will learn all about: Outbound and Inbound Marketing (why you need both!) […]
Good relationships begin with choosing the right vendor in the first place. There are many things to consider before signing on with a vendor, which we will explore in detail. Another important part of developing strong vendor relationships is setting expectations up front. This can bring clarity to the relationship by defining each party’s role and responsibilities. Finally, strong relationships evolve over time. So, we’ll look at ways IT providers build relationships with vendors over time.
Businesses in particular can (and should) minimize the impact of CryptoLocker and other forms of ransomware. This guide offers an overview of what you can do to protect yourself from these cyber-attacks and how to recover quickly in the (not so rare) case you do fall victim.
In this ebook, you will find information on the variety of ransomware in existence today and how it is spread. You’ll get practical advice from MSPs and IT security professionals about how best to communicate the risk of ransomware to your clients so they understand the importance of investing in security, backup and recovery solutions.
There are many fundamentals of being a successful managed service provider. You need a solid service, which is scalable, efficient, and lucrative. You have to be able to sell that service to customers. And last, you need to be able to keep those existing customers when it comes time to renew the contract. In this new whitepaper you will learn how to price, market and sell your managed services offerings. Read more now!
The managed services model brings solution providers recurring revenue, deeper client engagement and greater business stability. But the transition requires careful planning and execution to avoid pitfalls such as underpricing services, picking the wrong technology or failing to properly communicate the change to customers. In this roadmap, we outline 10 best practices for resellers to follow when transitioning to managed services — while keeping data protected throughout the process.
There are many factors driving the increasing complexity of IT today. The rapid adoption of cloud computing, big data and mobile device proliferation are making it harder for organizations to get their hands around IT. As a result IT managers, whether they are a part of an enterprise IT organization or a MSP, need new ways to effectively and efficiently manage and secure the environment, and ensure IT service and business success.
Of all the assets that MSPs must successfully manage in order to be profitable, the most important is time. As the MSP marketplace becomes more competitive and margins tighten, MSPs must find a way to reduce costs without diminishing service quality for their clients. Learn how in this new guide on automation.