White Papers

White papers from some of the biggest names in the industry educate our readers on how to improve their businesses with new services and go-to-market strategies.

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Maintain an open dialog with customers throughout the sales process Be prepared to respond to customers39 questions and concerns and by doing so you can lay the foundation for a longterm partnershipnbsp

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Sales Made MSPeasy

Check out this ultimate MSP guide to successful sales. Download yours now and learn how to build sales expertise, selec/train sales staff, develop a sales process and how to track your progress to hit goals.

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RMM 101: Must-Haves for Your IT Management Solution

Technology evolves and changes so quickly in this industry, and it can be difficult for managed services providers (MSPs) to stay up to date on the latest tools, trends and best practices. This eBook explores today’s dynamic RMM landscape and offers real-world insights and recommendations designed to help you find the perfect platform—one that will […]

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Cybersecurity Tips for Employees

When developing cybersecurity programs, many businesses focus on protecting their infrastructure perimeter and device endpoints. However, it is important to consider other threats that bypass the normal defenses such as malicious emails or texts, or a visitor that gains access to data by swiping exposed information on a desk. Download this eBook which explores tips […]

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Targeting New Verticals: Understanding MSP Opportunities and Go-to-Market Strategies

The ability for an MSP to specialize and differentiate themselves from their competition is a major factor toward business growth. However, with IT services becoming increasingly commoditized, providers are converging under large-scale mergers and acquisitions. This leaves many MSPs looking for the right way forward to grow their business. For many MSPs, this means specializing […]

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Scaling For Success: The MSP Guide to Operational Efficiency

For MSPs there are distinct difficulties when seeking to take their businesses to new heights. This eBook is designed to help you quickly and easily identify the business issues that resonate most with your business, and explore the root cause of these issues to determine how best to move beyond them. Learn how Continuum’s IT […]

The words "how to" on a book sitting on a table.

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The Definitive Guide to Managed IT Service

The rate of change we’re experiencing in technology today is unprecedented, and it’s important for managed IT services providers to understand how this channel is evolving to ensure they’re set up for long-term success. This eBook is your one-stop shopping resource for all things managed IT services. Inside, you’ll discover the history and evolution of […]

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Explaining Cyber Security to your Clients

In today’s rapidly evolving cyber security landscape, the stakes are at an all-time high for virtually every business today. Small businesses have become the prime target of cyber attacks. As an MSP it’s your responsibility to understand how to successfully navigate the modern landscape and protect your clients. This eBook is your guide to effectively communicating […]

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Explaining Cybersecurity to your Clients

In today’s rapidly evolving cyber security landscape, the stakes are at an all-time high for virtually every business today. Small businesses have become the prime target of cyber attacks. As an MSP it’s your responsibility to understand how to successfully navigate the modern landscape and protect your clients. This eBook is your guide to effectively communicating […]

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A Business Owner’s Guide to Cybersecurity

Protect your business with a layered security approach. It’s clear that SMBs are far from immune to cyberthreats. SMBs have information and credentials that are valuable for cybercriminals, including: employee and customer records, access to business financial information including bank accounts, and access to larger companies and their network through the supply chain. This eBook […]

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The Lean MSP

Learn about Lean philosophy and how it’s built around the concept of eliminating errors and waste. The lean concept, originally popularized in the manufacturing environment, has since been adapted for services industries. And now, for the MSP. In this eBook you will learn the core concepts of Lean, so that you can apply them to […]

Today39s organizations require more than just antivirus or antimalwarenbspservices and an MSP that focuses on delivering a quotcomprehensivequot set of security services can ensure its customersnbspreceive support for a variety of security issues consistently quotThe level of sophistication the bad guys have these days is so high that it39s not just about antivirus anymore A multilayered approach combining patternbased detection realtime analysis heuristics reputation analysis a

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IT Glue 2018 Global MSP Benchmark Report

This whitepaper identifies critical insights as to what works and what doesn’t for top-performing MSPs. 2018 marks the first year of the IT Glue Global MSP Benchmark Report, and we received an absolutely fantastic response. This exclusive whitepaper represents a synthesis of your responses and our analysis, allowing us to identify what top-performing MSPs do, […]

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5 Tips for Reducing Time Wasting in Your Business

Learn how to get ahead of the game and stay there. Waste comes in many forms and is epidemic in business today. Reducing waste helps MSPs to both increase margins and grow their businesses at the same time. This eBook is designed to help you get started on the path to reducing waste. Focus on […]

New Guidelines End Frequent Password Changes

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Password Horror Stories

Should you be concerned about your clients’ password hygiene? Poor password hygiene is the easiest gateway for cyber attackers to exploit. All the fancy security software in the world doesn’t matter if your clients are giving away passwords like candy on Halloween. We were curious about just how prevalent terrible password hygiene is in your […]

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Choosing the Right SD-WAN for Building a Better Branch

What to look for when evaluating SDWAN solutions. Businesses are struggling to manage cost and complexity of network connectivity, security, and compliance. Multiple devices including routers, firewalls, cellular modems, access points, and switches are a primary driver of the challenge. Staffing and outsourcing to multiple vendors to address network deployment and configuration, network monitoring and […]

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How To Succeed When Connectivity Fails

Do you know what questions to ask when evaluating 4G LTE Failover solutions? Get the critical insights you need to make the right choice and ensure your business has the best approach to always-on connectivity. The cost of network downtime or failing internet connectivity has never been higher due to incidents resulting in million-dollar losses […]

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White Papers

White papers from some of the biggest names in the industry educate our readers on how to improve their businesses with new services and go-to-market strategies.

Sponsor Content

Sales Made MSPeasy

Sponsor Content

RMM 101: Must-Haves for Your IT Management Solution

Sponsor Content

Cybersecurity Tips for Employees

Sponsor Content

Targeting New Verticals: Understanding MSP Opportunities and Go-to-Market Strategies

Sponsor Content

Scaling For Success: The MSP Guide to Operational Efficiency

Sponsor Content

The Definitive Guide to Managed IT Service

Sponsor Content

Explaining Cyber Security to your Clients

Sponsor Content

Explaining Cybersecurity to your Clients

Sponsor Content

A Business Owner’s Guide to Cybersecurity

Sponsor Content

The Lean MSP

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IT Glue 2018 Global MSP Benchmark Report

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5 Tips for Reducing Time Wasting in Your Business

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Password Horror Stories

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Choosing the Right SD-WAN for Building a Better Branch

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How To Succeed When Connectivity Fails

Galleries

HP Reinvent Partner Conference

Symantec, Palo Alto Lead the Way with Hot New Products, Services

Tired of Talking About Diversity? Too Bad

From the Industry

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Oracle Sustainability Innovation Awards: Nominations Due June 21

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Check Your Electric Bill: Malicious Cryptomining is Lighting up the Internet

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Ransomware and MSP Lockout

Webinars

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Digital Transformation is Here

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Double Your Revenue with Backup and DRaaS

White Papers

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The Best eCommerce Starts with Tighter Integration

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Why Every ERP Project Needs a Champion

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TWB EP Comparison for MSPs

Twitter

.@Ixia_ATI report highlights flaws that provide opportunities for malicious #hackers. #phishing goo.gl/fb/uTk3jY

.@Cisco and @DimensionData collaborate on project innovation in #5G, IoT and #blockchain. goo.gl/fb/DkCXda

.@googlecloud makes pitch to #retail companies who may be wary of @awscloud and @Azure. #multicloud goo.gl/fb/GqCrnx

It's a good time to be a channel or IT professional, according to research from .@informaengage. goo.gl/fb/DEJcrt

Consider the #MSP growth potential in the health care market along with #technology trends @angusr1 and @Axcient. goo.gl/fb/TGeq8m

.@Cloudian begins new #MSP program that aims to help partners grow their #cloud provider services revenue. goo.gl/fb/v5gpBy

.@GoogleCloud adds partner marketing resources to support hybrid. #multicloud efforts. #GoogleNext19 goo.gl/fb/pNgUaN

Tony @safoian explains why @SADASystems sold its #Microsoft cloud business to @CoreBTS to focus on @GoogleCloud. goo.gl/fb/cG5VGL

Videos

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Video: Ivanti Unified IT: Automate Service Requests

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Linksys Cloud Manager Tutorial – Dashboard Overview

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Linksys Cloud Manager Tutorial – How to Set Up a Network, Access Points, and SSID