Channel Futures highlights columns contributed by industry experts who know the ins and outs of the industry in which we all work.
I have a neighbor who really gets into Christmas. His house is covered with lights and ornaments. The combination of bright lights and shiny objects captures lots of attention, even prompting a local TV crew to broadcast in front of his house.
This display of festive spirit and the reaction in the neighborhood made
In a number of surveys, various researchers have determined that nearly 70% of companies are at risk for an e-discovery litigation headache. The root cause of the litigation headache is the fact that everyone from government agencies to regulators to judges views electronic communications as business records that must be produced and, in many cases
A lot of people talk about “going green” — but have you ever done the math to see how power management can assist your company — and your customers? Take a look at this quick example, involving the cost of running 500 PC desktops year-round in California.
The retail price of electricity in California is 11.53 cents per kW hour. If y
Being an MSP is no fun, especially if you are a mid-sized organization.
As you read this article, national players and biggies such as Dell might be talking to your customers with attractive offerings. Being a regional player with quick on-call service might no longer work out to your advantage. Now, how do you face this situation? What’s your
Business continuity is the ability of an organization to continue functioning after an unplanned interruption. Data disaster recovery is an important part of business continuity capabilities.
Why does your end client need a business continuity solution? And what are the key components of a business continuity plan? Here are some answers.
Solution providers have a lot to gain from adopting managed services. Less appreciated is the fact that vendors have a lot at stake, too. Increasingly they realize that adoption of managed services by their channel partners is not only a winning strategy, but an essential strategy for long term success in the SMB market. MSP P
MSP Partners: What You Need to Know
Solution providers have a lot to gain from adopting managed services. Less appreciated is the fact that vendors have a lot at stake, too. Increasingly they realize that adoption of managed services by their channel partners is not only a winning strategy, but an essential strategy for long term success in the SMB market.
If your client base isn’t growing, you can’t be happy and furthermore you’ll find it harder and harder pay the bills. Your support structure should allow you bring on more new clients and less new employees, if you’ve set up your assembly line properly. If you haven’t, that’s a problem that will require much more time to cover.
We all talk about how difficult it is to grow our sales. Is there a magic bullet? What can you use as a door opener so you can promote your managed services? Let’s focus on what small to medium size businesses (SMB) are looking for.
According to top publications and research groups, business owners and managers in the SMB market are most inter
SaaS (software as a service) and managed services are often mentioned in the same breath as though they were part of some collective goodness, but for many MSPs they have actually been more like mortal enemies.
In fact most MSPs have focused almost exclusively on the bread and butter servers, desktops, networks and applications that reside withi
Changes in the way companies receive and consume data are forcing many MSPs to change the way they manage that data. And as that relationship becomes more complex, so, too, should the way MSPs manage the information about that data.
In short, MSPs need to be able to provide meaningful reports on how they’re managing their customers’ data to