Channel Futures highlights columns contributed by industry experts who know the ins and outs of the industry in which we all work.
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IT customers often struggle with support issues post sale. They often manage multi-vendor enviro
New Intronis CEO Kent Plunkett (pictured) says the online backup company grew about 50 percent over the past year, thanks to deep channel relationships with managed services providers (MSPs). Plunkett’s background includes building and growing Salary.com, which he eventually took public. So is Plunkett planning an IPO at Intronis? Not so fast.
Avnet Technology Solutions is doubling down on its Oracle channel strategy. Specifically, the value-added distributor has shifted Oracle guru Mike Hurst from an Americas role to a global role. Plus, Chris Swahn fills Hurst’s previous role, moving into the GM and VP post for Avnet Technology Solutions, Americas’ Oracle Solutions group. Here’s the update.
As big cloud computing vendors attempt to sell direct into the SMB market, managed services providers (MSPs) can maintain SMB account control by focusing in two core areas: Vendor management and help desk services, according to ConnectWise CEO Arnie Bellini. In an MSPmentor FastChat Video, Bellini describes his Modern Office vision, and the implications for MSPs.
Ingram Micro continues to accelerate its cloud strategy, today launching Ingram Micro Cloud and a related marketplace for VARs and MSPs that are seeking a range of SaaS and cloud solutions. In an MSPmentor FastChat Video, Ingram Micro VP Renee Bergeron says the distributor’s cloud strategy is a natural extension of Ingram’s services strategy for partners. Here’s the update plus some perspective from MSPmentor.