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 Channel Futures

Industry Honors


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high fives

Dialpad Names Telarus Among Winners of New Partner Awards Program

  • Written by Claudia Adrien
  • March 10, 2022
Dialpad launched the program to honor top contributors to company-wide growth in 2021.

Dialpad is honoring its relationships with industry partners by introducing a new awards program. The Dialpad Partner Awards celebrate the top contributor in respective categories based on predetermined metrics. These include most closed-won business and year-over-year growth. Some partners win because they exemplify Dialpad values.

The Dialpad Partner Awards come on the heels of what the company says was a strong fourth quarter. This was driven by its channel team through partner relationships, continuing the company’s momentum from 2021. Dialpad plans to recognize both channel and technology partners as well as tech solutions brokerages quarterly and annually.

With the launch of its partner awards program, Dialpad is celebrating the winners for 2021:

  • Technology Solutions Brokerage of the Year — Telarus
  • Regional Partner of the Year — MR2 Solutions
  • Technology Partner of the Year — Intercom

Total annual bookings determine the Technology Solutions Brokerage of the Year. Telarus’ meaningful contributions to Dialpad’s success and momentum in 2021 led them to finish atop the leaderboard.

Telarus' Shane Speakman

Telarus’ Shane Speakman

Shane Speakman is VP of advanced solutions, UCaaS, at Telarus.

Be sure to read our recent compilation of “Top Partners: Best of the Best,” featuring channel partners and suppliers recognized for their achievements with numerous companies in the industry.

“Dialpad is one of our most strategic providers of unified business communications systems and contact center solutions. Dialpad’s embedded AI and integrations give partners a competitive advantage. Its continued momentum will bring more cutting-edge, disruptive technology to the market,” Speakman said. “Dialpad’s continued growth and relentless innovation have made a significant impact for our partner community and we see the benefit to Telarus partners significantly increasing in the future.”

Go-To-Market Efforts

Regional Partner of the Year goes to the partner who goes above and beyond, dedicating itself to Dialpad and joint go-to-market efforts. As the 2021 winner, MR2 Solutions drove the most customer growth while consistently delivering value to customers. MR2 Solutions contributed to one of the largest deals of 2021 with Lithia Motors, which significantly added to Dialpad’s growing roster of relationships. MR2 Solutions also achieved the highest bookings of 2021.

Technology Partner of the Year is determined by partnership growth that benefits Dialpad customers through a new or redefined integration. Dialpad recognized Intercom as Technology Partner of the Year for its integration partnership to expand AI-powered calling to sales and support agents.

Dialpad's Mike Kane

Dialpad’s Mike Kane

Mike Kane is senior vice president of worldwide channel sales, Dialpad.

“I am very proud of the achievements by Dialpad partners which enable our customers to work beautifully,” Kane said. “We are thrilled to celebrate Telarus, MR2 Solutions and Intercom as notable contributors to Dialpad’s year-over-year growth. We honor our joint success together. Notably, the positive impact of technology and channel partnerships on Dialpad’s success in 2021 was clear. We look forward to building on our joint growth and momentum in 2022.”

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Claudia Adrien or connect with her on LinkedIn.
Tags: Agents Cloud Service Providers Artificial Intelligence Channel Chatter Cloud Industry Honors Technologies Telephony/UC/Collaboration

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