Agiliant, which is blending managed network services with managed print services, has now launched MITOS (Managed Information Technology and Output Services). So what's the strategy? Agiliant VP of Marketing and Product Development Jim Shulkin shared some insights.
According to Shulkin:
"IT and customer data is the backbone of our business. People are interested in a cost-neutral solution. We show customers what they are spending on a monthly basis. When we show them that they can be cost neutral or even save money over a year, they want it. They are definitely going to save money over the course of multiple years."Shulkin said that many companies claim to deliver managed print services (MPS). But the new MITOS effort allows Aigliant to manage customers' IT systems, assets and operations by combing MNS and MPS into a single solution. In addition, MITOS offers vendor management and billing consolidation services.
Only about 20 percent of top MSPs offer managed print services, according to our annual MSPmentor 100 survey. But the MPS market is generating more and more noise. Shulkin identified All Covered -- owned by Konica Minolta -- as a potential competitor. Both companies target the SMB market, and All Covered continues to acquire MSPs and regional VARs.
Shulkin expects to share more of the Agiliant strategy before the end of 2011.