Work-From-Anywhere Cultures Need Work-From-Anywhere Security: The Value of a Managed Mobile Security Offering
The ability to access corporate files, conduct meetings and be in regular contact with coworkers from any location has become a common expectation among today’s workforce. Employees rely on various Wi-Fi-enabled tools to stay in touch and complete tasks whether working from home, traveling, attending a conference or many other situations.
As a result, organizations of all sizes are deploying a host of cloud environments and SaaS applications to improve accessibility while on the go. Additionally, organizations have increased the use of mobile devices, such as smartphones and tablets, to give employees the freedom to work beyond their desks.
While mobility can offer your customers many benefits, if approached without an eye toward security, the mobile workforce can introduce substantial risk to the network. Unfortunately, this is a likely scenario given the simplicity with which SaaS applications can be procured and the increased strain on IT resources in the wake of the cybersecurity skills gap.
With this in mind, your customers require a hands-on partner to help secure mobile workforces.
The Benefits and Risks of a Mobile Workforce
Work-from-anywhere business cultures have exploded over the past several years, with 40% of global companies reporting a hybrid policy, in which employees split time between working in the office and working remotely. Further, 52% of global employees report working from home at least once a week.
Research shows clear benefits to remote work, with employees who work remotely at least once a month being more likely to be happy and productive in their roles. In addition to increased productivity, organizations that allow employees to work from home see higher employee retention rates.
If your customers don’t consider risk, however, a data breach could outweigh the potential benefits of a mobile workforce. For example, many employees working away from the office are doing so from their own devices–connecting personally owned phones, applications, computers and tablets to the corporate network. As such, IT teams have limited visibility into the security status of those devices.
Additionally, departments are more likely to purchase applications and SaaS subscription tools to enable their remote workforce. Because SaaS tools can be consumed without being installed, these tools are often procured without going through proper IT channels, giving rise to shadow IT. These programs are then operating within corporate networks with limited regulation.
Furthermore, the influx of devices and tools increases network complexity while reducing overall visibility. For already strained IT resources, this can result in reduced breach prevention and detection abilities.
Securing Your Customers with Managed Mobile Security
The popularity of mobile workforces presents an opportunity for cyber criminals, but it also presents an opportunity for managed security service providers (MSSPs). Your customers not only need to deploy mobile security solutions, but they also require the guidance offered by an MSSP to monitor their increasingly complex networks and respond to threats in a timely fashion.
MSSPs can help secure their customers’ mobility while growing their business by