Why and How You Should Add Dark Web Monitoring to Your Service Offering
A large-scale data breach has the power to cripple any organization, including your customers’ companies. Unfortunately, these data breaches usually start with compromised credentials sold to the highest bidder on the dark web. Right now, all that stands in the way of your customers and a massive, costly breach is a few passwords–unless you’re offering dark web monitoring as a service.
Explore this article on why you should offer dark web monitoring to your customers, and learn practical tips on how to close deals on this new offering.
Why is Dark Web Monitoring Essential?
Be honest: You’ve Googled your name, right? Were you surprised by the number of links that popped up? Today, you can find a lot out about people, even through a simple Google search. If that much information exists about someone on Google, just imagine how much information could be out there on the dark web.
Unfortunately, many companies take the “Ignorance is bliss” approach to compromised credentials. Huge breaches happen to other companies, not theirs, right? Wrong. A major breach could happen to anyone at any time. In fact, many of your customers probably have stolen credentials floating around the dark web right now, without even realizing it.
Dark web monitoring is essential for any company that wants to keep its data secure and avoid the far-reaching ramifications of a data breach, like noncompliance fines, loss of business, virtual theft, damaged reputations, and more. In a world where everything is digital, companies need to be vigilant in their data protection. So, it’s crucial they have some protections in place, including a partner to help them scour even the darkest corners of the web, ensuring their credentials haven’t been compromised.
Your customers aren’t the only ones that benefit from dark web monitoring. This added service offers benefits for your MSP, as well. First, it establishes your MSP as more than just an IT break-fix solution. Your business does more than fix computers–you can offer valuable guidance on keeping your customers’ credentials secure. When you offer proactive services to keep their credentials safe, your customers are sure to trust your business.
Secondly, in an age of increasingly common data breaches and the high costs that come with them, offering dark web monitoring as a service can be a competitive advantage for your company. Incorporating this service into your initial sales pitch or as an add-on offering for your existing customers sets your MSP apart from other IT companies that may not even be talking about dark web monitoring. It’s a low-impact offering for you, requiring little time and few resources, that has a great potential for increased recurring revenue.
3 Tips for Closing the Deal on Dark Web Monitoring
Now that we know the why behind selling dark web monitoring as a service, let’s explore the how. Effectively selling this service is easy when you have the right strategy behind it. These three tips make it easy to close profitable deals on dark web monitoring.
- Find the Right Solution
While you could monitor the dark web yourself, there are much easier (and more profitable) ways to tackle this service. Look for a solution like Dark Web ID, to help you keep tabs on your customers’ credentials. Dark Web ID offers 24/7 dark web monitoring and will alert you when there are signs your customers’ credentials have been compromised.
With a dark web monitoring solution that you can resell to your customers, you can increase your monthly recurring revenue, without investing any additional time or resources into a new service. All you have to do is add the solution to your service offering, and you have a new competitive advantage and source of revenue.