By ManageEngine GuestBlog 1

Solid change management capabilities will help you boost your ITSM (IT service management) maturity, break out of the “firefighting mode,” align IT activity with business objectives, and transform IT from a service provider to a business innovator. However, these benefits don’t come easily.

Change management is one of the most difficult ITIL (Information Technology Infrastructure Library) processes to get right. Why? Because change management is an ITSM process that needs the right mix of people, processes and technologies.

Learn how to implement effective change management. To download the whitepaper "6 Steps to Implementing Change Management that Works," click on the image below.

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