Seven Managed Services Blogs MSPmentor Didn’t Write: June 3
I spent much of the week at Ingram Micro Cloud Summit in Phoenix, Ariz. There was plenty of managed services chatter at the conference. But as usual, we’ve got too many news leads and too little time. So here are seven managed services blog entries MSPmentor didn’t have time to write for the week ending June 3, 2011.
7. New Milestone: VaultLogix, the online data protection specialist, now has roughly 600 MSPs in its partner program. The company seemed to be pretty busy discussing new engagements at the Ingram conference…
6. What’s In a Name?: It’s clear that Ingram Micro remains committed to both managed services and cloud computing. But Ingram is de-emphasizing the old Ingram Micro Seismic brand, which was built to promote managed services and recurring revenue strategies for VARs and aspiring MSPs. Seismic was barely mentioned at the Ingram Micro Cloud Summit, though there was plenty of managed services discussion coupled with the cloud.
5. Nearly A Deal: More sources confirm that Ingram Micro North America’s RMM partnership base will expand beyond Level Platforms, Nimsoft and N-able to soon include Kaseya. I believe Ingram offers Level Platforms and Nimsoft as on-premise line card items; N-able as both on-premise and via N-able’s SaaS platform; and soon Kaseya as SaaS. I’m not sure if Ingram will offer Kaseya on-premise.
4. Big Switch, Big Crowd: White Glove Technologies, an MSPmentor 100 company in Texas, is making the leap to LabTech Software‘s remote monitoring and management platform, CEO Tommy Wald confirmed to me. Among the motivations: Tight integration with ConnectWise. Speaking of ConnectWise, the company expects roughly 2,000 people to attend the IT Nation conference in November. Roughly 400 people signed up during the first day of registration this week, though I don’t know if that figure includes HTG members — which typically organize their annual meeting in association with the IT Nation gathering.
3. The API Guy: Autotask Senior VP Len DiCostanzo is best-known for educating MSPs. But it sounds like he’s spending more and more time focused on technology partners that plan to leverage Autotask’s APIs to integrate with the company’s PSA platform.
2. Cloud Channel War: Multiple sources say Ingram Micro is using Jamcracker as its Cloud Procurement System for VARs and MSPs. Meanwhile, Tech Data is using Parallels for a similar cloud system for VARs in Europe. And I believe Parallels has won at least one other big distributor cloud deal in the U.S. — though it has yet to be announced. Generally speaking, Parallels is widely deployed among hosting companies launching SaaS applications. Ingram’s bet on Jamcracker is interesting because Jamcracker has tried to reinvent itself multiple times over the past decade. We’ll be watching to see how the Ingram Cloud Procurement System comes along.
1. Managed Services Valuations: All Covered continues to approach MSPs about potential buyouts, two MSPs tell me. Separately, another MSP tells me the typical valuation is four to six times annual EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization).
That’s all for now. Thanks for reading MSPmentor and for all the interaction. Our staff really appreciates the dialog.