https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2022 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Channel Partners 101 (CP 101)
  • Events
    • Back
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2022 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Channel Partners 101 (CP 101)
  • Events
    • Back
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

From the Industry


Information Retention: Help Customers Prepare for eDiscovery

  • Written by Symantec Guest Blog 2
  • September 28, 2011
In my June post, I mentioned information volumes grew 62 p

In my June post, I mentioned information volumes grew 62 percent to 800,000 petabytes last year. This means that protecting, storing and managing all of this information is becoming an even greater challenge for your customers. Some companies approach the issue of information management indiscriminately, with no organization and little thought for what should be kept and what needs to be thrown away. But given the current emphasis on compliance and risk reduction, we’re seeing businesses become increasingly concerned about their level of preparation for eDiscovery (electronic discovery) requests.

To see how companies are coping with the challenges of information management, Symantec fielded a survey of 2,000 enterprises throughout the world. We found that the scope of eDiscovery requests is changing, and that businesses vary widely in their information retention practices.

eDiscovery Is Changing

The survey results show that the records being requested are changing. In the past, email made up the majority of corporate electronic communications. Now, with more information passing back and forth through a variety of documents and files, email itself is now part of a larger group of communications media, and that is being reflected in eDiscovery requests. In fact, enterprises reported that email was only the third most commonly required record. Other documents and files, as well as database and application data, are now requested more often than email. Requests are also increasing for other popular forms of media such as social media posts and messages produced on phones and other mobile devices.

More Prepared Companies Fare Better

When facing an eDiscovery request, it’s clear that timely and thorough compliance are important to receiving a favorable outcome. Businesses adhering to best practices were able to respond to information requests in one-third of the time that unprepared businesses needed. Working with your customers to help them proactively implement an information retention policy will offer a measure of protection in the event of legal action. The case for putting a policy in place is pretty clear:  unprepared businesses suffer court-imposed sanctions more than four times as often, and find themselves in a compromised legal position nearly twice as much.

Your Call To Action

You can help keep your customers out of hot water by helping them be proactive and prepared to produce electronic records if needed. Here are a few ways to make sure your customers are ready.

  • Work with your customers to develop an information retention plan, or evaluate the effectiveness of their current plan.
  • As part of the plan preparation, help clients identify where all electronically stored information is stored.
  • Conduct litigation exercises with your clients to assess their preparedness level, and implement advanced legal hold processes to minimize the risk of noncompliance.
  • Ensure that your customers are using backup for recovery and archiving for discovery.

You  can help your customers to be prepared and minimize the impact when legal discovery comes knocking.  And remember–it’s not if, it’s when.  Are your customers ready?

Randy Cochran is VP of channel sales for the Americas at Symantec. Monthly guest blogs such as this one are part of The VAR Guy’s annual sponsorship program. Read all of Cochran’s guest blogs here.

Tags: Agents Cloud Service Providers MSPs VARs/SIs From the Industry New/Changing Channel Programs Security

Most Recent


  • Phishing
    Twilio Customers' Data Stolen in Phishing Attacks that Trick Employees
    The hackers impersonated Twilio's IT department.
  • Cyber insurance
    Now Is the Time to Consider Cyber Insurance for Your Business
    If your business is online and accesses sensitive data, the need for cyber insurance is becoming critical.
  • Making Waves
    7 Channel People Making Waves This Week at Kaseya, AT&T, Cohesity, More
    Cloud-managed service is the fastest-growing area one analyst said in response to an MSP acquisition this week.
  • Microsoft Adds Threat Intelligence, Proactive Hunting to Defender
    The new Microsoft Defender offerings come as the company encourages partners to offer more security.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • Mobile malware
    Google Play, Apple App Store Are 'Large Malware Distribution Platforms'
  • Social media smartphone
    Social Media Roundup: Partners Talk Crypto, Security Hiring
  • Data protection at keyboard
    11 New Features Coming to the Rubrik Data Protection Platform
  • Brand positioning
    D&H Distributing Positions Itself as Rival to Tech Data-Synnex

Upcoming Events

View all

MSP Summit

September 13, 2022 - September 16, 2022

Channel Partners Conference & Expo

May 1, 2023 - May 4, 2023

Galleries

View all

Images: Telarus Hosts Partner Summit, Gives Partner, Supplier Awards

August 5, 2022

7 Channel People Making Waves This Week at Kaseya, AT&T, Cohesity, More

August 5, 2022

The Gately Report: Zscaler Tracks New, Increasingly Dangerous Ransomware Group, Most Targeted Types of People

August 5, 2022

Industry Perspectives

View all

Seize the Application Modernization Opportunity

August 2, 2022

A Growth Mindset: Your Organization’s Strategic Differentiator

August 1, 2022

Timely Tips for Non-Negotiable Patch Updates

July 29, 2022

Webinars

View all

Outsmarting RaaS: Implementation Strategies To Help Your Clients Before, During, and After a Ransomware Attack

August 23, 2022

Why it is Important to Upgrade Aging Servers and How to use Live Optics to Upgrade Efficiently

August 25, 2022

Executives at Home are Not Alright: An Intro to Digital Executive Protection

September 8, 2022

White Papers

View all

Work Goes Remote – (and Other Top ITOps Trends)

May 25, 2022

The New Bottom Line: How MSPs Can Meet the Healthcare Crisis While Evolving Their Businesses

April 19, 2022

How to build a Security Operations Center (on a budget)

April 4, 2022

Channel Futures TV

View all

Vonage a ‘Single Communications Stack Provider’ for Partners, Customers

IBM, Partners and the $1 Trillion Hybrid Cloud Opportunity

June 26, 2022

Agents Share ‘Secrets,’ Industry Opportunity

May 11, 2022

AT&T, Microsoft, Cisco, ThreatLocker on Unlocking Partner Potential

May 6, 2022

Twitter

ChannelFutures

Bret Hickenlooper of @sumocom is more excited than ever to be in the channel. dlvr.it/SWHhP1 https://t.co/S0YfM2Vpiw

August 8, 2022
ChannelFutures

.@Vista_Equity acquiring @avalara in $8.4 billion deal. #automation dlvr.it/SWHd98 https://t.co/klle3bZMMp

August 8, 2022
ChannelFutures

Hackers access @twilio customer data via #phishing attacks. dlvr.it/SWHWXn https://t.co/dV9bal0vGS

August 8, 2022
ChannelFutures

[email protected] produced a 50-minute webinar on creating a work culture in which LGBTQ+ employees feel safe. You can… twitter.com/i/web/status/1…

August 8, 2022
ChannelFutures

#MSPSummit preview: Surviving, thriving during economic rough seas with @SL-Index's Peter Kujawa.… twitter.com/i/web/status/1…

August 8, 2022
ChannelFutures

.@ConnectWise says use #cyberinsurance policies to protect from worst of cyberattack repercussions, but first beef… twitter.com/i/web/status/1…

August 8, 2022
ChannelFutures

Check out our pictures from the #TelarusPartnerSummit that @telarus hosted in Salt Lake City.… twitter.com/i/web/status/1…

August 5, 2022
ChannelFutures

Channel People Making Waves This Week Include: @spoonen, @RoyArsan, @TheAnneChow, @AnuragTechaisle… twitter.com/i/web/status/1…

August 5, 2022

MSP 501

The industry's largest and most comprehensive partner awards program.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2022 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X