A study of U.S. employees covered in Psychology Today found that what we seek most in our jobs--even more than money--is being recognized for our work and the value we bring to our companies. Nearly 90% of respondents said they found praise from managers extremely motivating, and 83% said recognition for their contributions was more fulfilling than any rewards or gifts.

September 10, 2015

3 Min Read
How to Make Your Clients 'IT Heroes' in Their Organizations – Solving the Fax Dilemma

By eFax Corporate Guest Blog

A study of U.S. employees covered in Psychology Today found that what we seek most in our jobs–even more than money–is being recognized for our work and the value we bring to our companies. Nearly 90% of respondents said they found praise from managers extremely motivating, and 83% said recognition for their contributions was more fulfilling than any rewards or gifts.

Why am I telling you this?

Finding ways to help the IT professionals at the client companies you serve earn recognition in their jobs can be an invaluable strategy for growing your own business. And with the right cloud solution in your portfolio–one that addresses the low-hanging fruit of a costly and perceived outdated technology like faxing–you might even be able to turn your customers into IT heroes.

eFax Corporate has recently published a white paper, IT Manager’s Survival Guide: Outsource Your Fax Infrastructure to the Cloud (and Look Like an IT Hero).

In this paper, we attempt to objectively address a question many IT organizations are facing today (or may be soon): “What should we do about aging fax servers and other fax infrastructure nearing end-of-life?”

The easy answer in the short term might be to “just order replacements” and keep the outdated infrastructure alive a few more years. But a more thorough investigation reveals this method can create all sorts of issues for the organization and for IT in particular–such as continued fax-server maintenance, employees’ fax complaints, as well as issues of security and regulatory compliance for faxed documents.

As the paper outlines in “Pro versus Con” detail, there are several possible solutions. The white paper discusses the advantages and disadvantages of the three most common business fax technologies: the “private cloud model” (with onsite fax server), the “hybrid cloud” (combining on-premises and hosted faxing) and true “cloud faxing” (fully hosted offsite).

Hint: After an extensive review of all three technologies, along with a comprehensive tally of the full costs of adding just one new fax server, the paper makes it clear that cloud faxing is by far the most convenient, scalable, secure and cost-effective model for enterprise fax infrastructure.

Having this knowledge at your fingertips–and being able to offer your customers a reputable, proven online fax solution for enterprises–can help you make your customers heroes to their businesses, and can add a new revenue stream to yours.

The white paper, which can be downloaded here, outlines some key, and perhaps surprising, facts.  Here is just a sampling:

  • At least three real costs associated with buying and maintaining a fax server that almost every IT organization overlooks

  • One reason an onsite fax server can actually increase an enterprise’s risk of non-compliance with data privacy regulations

  • The main problem with fax servers when it comes to capacity planning

  • A little-known fact about what a Business Associate Agreement (BAA) really means for compliance in healthcare

  • The critical role failover and redundancy can play in an enterprise’s fax processes

How You Can Offer Your Customers the Most Trusted Online Fax Solution

If you’re interested in adding the industry-leading online fax service to your portfolio, please visit our eFax Corporate Partner page.

eFax Corporate, often complemented by eFax Secure in highly regulated business environments, is a compliant faxing service that millions of businesses trust every day to transmit their most sensitive documents. Our proven process helps enterprises meet the strictest federal mandates regarding data transfer, tracking and storage.

And this solution is now part of our support-driven, high-touch, lucrative Partner Program.

Download the free white paper.

Currently responsible for the Enterprise Partner Program for j2 Cloud Services, Peter Ely is a 27-year technology veteran, having held senior executive positions looking after presales support, product management,  product marketing and technical evangelist teams in the telecommunications and data networking arenas in positions located across two continents and three countries. Guest blogs such as this one are published monthly and are part of MSPmentor’s annual platinum sponsorship.

 

 

 

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