Alternative cloud providers are becoming popular for small and midsize businesses across the world, offering IT solutions that fit their needs, providing dependable customer support and not forcing any unnecessary features they’ll never use. The objective of alternative cloud platforms is simple—provide useful services and reliable support at a transparent price.

Linode prides itself on offering transparent and consistent pricing and a customer support team extremely technically qualified and available 24/7/365 with no tiers, no bots and no hand-offs. The “big three” public cloud providers–AWS, Azure and Google Cloud–can’t as easily make the same claim.

This mission is what made Linode the right choice for cloud services provider Configr. Founded in 2013 by Arthur Furlan and Felipe Tomaz, Configr serves customers throughout South America by democratizing cloud computing for agencies, freelancers and businesses of all sizes. One of Configr’s core values has always been the ability to simplify running a business in the cloud.

“Our clients are not cloud infrastructure experts,” said Felipe, Configr’s COO. “They are from industries like digital marketing or e-commerce that don’t typically have the knowledge or staff to install, configure and maintain their own cloud infrastructure. We provide technical and people expertise so they can focus on growing their business.”

The co-founders had worked with hyperscale cloud providers in the past and found the complexity, lack of transparency and high costs a challenge. For their business, they needed a cloud partner that could provide high-performance infrastructure at low, predictable rates coupled with a people-focused service approach.

Configr uses Linode Backups, Block Storage, Dedicated CPU and High Memory compute plans, allowing its customers to deliver highly reliable and scalable web applications. Configr has grown to hosting more than 3,000 servers with Linode.

Like Configr, many of your own clients don’t want, or need, the hassle of a large-scale cloud provider. They’ll end up with more tools and features than they need and a particularly generalized way of setting up and running the service.

“Linode offers us a great price point without a compromise in performance or forcing tools and features on us we don’t want,” said Arthur. “They also give us the service experience we need to help our customers grow.”

Simplicity is likely what your clients are asking for, and it is what alternative cloud providers like Linode offer. If you need an uncomplicated cloud services solution, consider making the switch to an alternative cloud provider like Linode.

Read the entire Configr story: “People-Focused Cloud Technology Delivers for Solutions Provider”.

Sam Smith is a Senior Customer Success Specialist at Linode, where he works with the company’s customers and partners, which include managed service providers, systems integrators and specialized service providers.

 This guest blog is part of a Channel Futures sponsorship.