Omnichannel customer engagement is a growing category for partners.

Craig Galbraith, Editorial Director

December 22, 2021

Infobip is making a name for itself in omnichannel customer engagement.

The company has only recent dived into the channel. That came about after it expanded its contact-center-as-a-service (CCaaS) play.

Miguel Turnbull, director of partner development at Infobip, broke some news for us at CP Expo. He told us all about the acquisition of VoIP provider Peerless Network, which could take Infobip to another level.

See it in the CPTV interview above, which includes a description of the company’s partner program.

Registration is open for the spring edition of Channel Partners, again co-located with the MSP Summit, April 11-14, in Las Vegas.

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About the Author(s)

Craig Galbraith

Craig Galbraith

Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.

See more from Craig Galbraith
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