A UCaaS deal, a CenturyLink outage and the public cloud all cracked our list. But what was No. 1?

Craig Galbraith, Editorial Director

December 20, 2019

15 Slides

Another decade – by my count, the 202nd A.D. – is almost in the books — and what a year it was for technologies and companies doing business in the channel.

When the calendar flipped over last January, I don’t think anyone foresaw bankruptcies in the future for no less than three big names — Windstream, Sungard Availability Services and Fusion Connect. While Sungard AS bounced back rather quickly, emerging from chapter 11 in just 24 hours, it’s been a longer process for Windstream and Fusion. Both companies have been busy reassuring their partner communities that they’ll emerge stronger than before and their channel programs will remain steadfast.

A mammoth deal between Avaya and RingCentral is expected to change the landscape around one of the channel’s hottest technologies — unified communications as a service. Avaya spurned suitors that wanted to buy the company in favor of a mega-deal with RingCentral.

And speaking of technology, SD-WAN was smoking hot again in 2019, with no end in sight. You were desperate to keep up with which vendors were on top and the sales techniques that could help you rake in the cash.

These were just a few of the most-read stories on our website in the past year. We invite you to scroll through our countdown below to see which was No. 1 and the other breaking news that interested you and your peers the most in 2019.

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About the Author(s)

Craig Galbraith

Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.

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