2021 Excellence in Digital Services Award Winners Unveiled
Nine partner businesses have been awarded honors in 11 categories in Channel Partners’ 2021 Excellence in Digital Services Awards. Launched in 2019, the awards recognize partners that deliver stellar business outcomes for their customers.
Applicants submitted case studies to demonstrate their efforts on behalf of their customers and the results they achieved. Members of the Channel Partners editorial team and members of the Channel Partners Editorial Advisory Board reviewed the applications and selected the winners.
2020 presented unique difficulties to the channel. Winning entrants displayed that they were willing and able to rise to the challenge.
The honors are only open to channel partners — agents, VARs, MSPs, dealers, SIs, consultants and other partner firms. Suppliers, master agents and distributors aren’t eligible, but they are encouraged to make partners aware of the awards.
Click through our gallery below to learn about the winners.
BRAND BUILDER – Matthijssen NYC
The Brand Builder award is for partners that use improved processes and insights to improve their clients' end-customer experience and thus increase brand loyalty and profit margins.Matthijssen NYC, a New York City-based firm, helped a nonprofit dedicated to homeless LGBTQ youth with its technology needs. The deployment of a unified communications platform helped the organization with remote work, mobility and efficiency.
CLOUD BUILDER AWARD – iuvo Technologies
The Cloud Builder Award is for excellence in helping customers cloudify their business.
A Boston area-based MSP, iuvo Technologies, won last year’s Cloud Builder Award and was Digi Master. This year they did some major work in the cloud for a medical services client. Among many benefits: automation that saved the business $83,000 per month.
CONSULTANT OF THE YEAR – Pine Cove Consulting
Consultant of the Year is awarded for excellence in developing, provisioning and managing personalized, specialized IT services.Another repeat winner — they won the White Hat Award last year — Pine Cove Consulting represents Big Sky Country! This Montana-based company delved into the education vertical, helping a local school district with critical connectivity and remote-work technology consulting during the age of COVID.
DIGITAL DOCENT – Tech-Gofer
Digital Docent is for partners that provide clients with education/training to help them bridge the IT skills gap.A frequent Channel Partners award winner when known as No More Salespeople Consulting, Arizona-based Tech-Gofer helped a health care provider analyze and make changes to its entire tech infrastructure, saving the business more than $200,000. It included ongoing education for the client on topics such as UCaaS, AI, security and more.
MASTER OF DISASTER – SabinoCompTech
Master of Disaster is for partners that take creative steps to protect customers from data loss and the resulting business disruption.
Our 2019 Digi Master is back! This Texas-based company stepped in when there was an intrusion into a client’s server. Thanks to SabinoCompTech’s quick work, the customer didn’t lose years of files and thousands of dollars in lost sales opportunities.
NEXT-GEN TELECOM AWARD – Carousel Industries
The Next-Gen Telecom Award is for excellence in delivering telecommunications and collaboration capabilities including client/user support.Another health care client here. This Rhode Island-based IT giant used its proprietary “Critical Success Action” methodology to help the customer expand telehealth services. The answer was Carousel Industries’ unified communications and collaboration offering.
PURVEYOR OF PRODUCTIVITY – Bridlewood Consulting
The Purveyor of Productivity is for excellence in helping customers wring maximum value out of their investments in people, systems and technology.Indiana-based Bridlewood Consulting helped a global publishing company cut its annual spend in WAN network and voice services almost in half — from $7.2 million to $3.7 million. The customer also got more bandwidth, reduced risk and ease of administration.
VISIONARY AWARD – Pine Cove Consulting
The Visionary Award is for partners that employed newer, cutting-edge technologies including machine learning, AI, virtual or augmented reality, blockchain or IoT as the primary enablers of their solutions.First a repeat winner and now a multiple winner, Pine Cove Consulting also won Consultant of the Year. For the Visionary Award, Pine Cove helped a school district ensure at-home connectivity for all students with a private LTE network. The move also drove down the cost of connectivity, critical for low-income residents.
WALK THE TALK – IT By Design
Walk the Talk is for partners that turned their digital transformation inward to revitalize their business.IT By Design, a New Jersey-based partner, wins for helping fellow MSPs with custom-built talent solutions, while also nurturing leadership through its new, exclusive Build IT University, an MSP peer community fostering education, excellence and accountability.
WHITE HAT AWARD – Konica Minolta Business Systems Solutions U.S.A.
The White Hat Award goes to partners who protect customers from cyberthreats; it also includes physical security, such as video-surveillance projects.Konica Minolta’s IT services division, “All Covered,” helped a credit union take a big step forward with its cybersecurity position. This partner did a full security assessment, deployed its security information and event management solution, and provided 24/7 monitoring of its network.
DIGI MASTER – Tech-Gofer
Digi Master is a special award given to the partner entry that exhibits particular digital transformation brilliance.Also the winner of the Digital Docent award, Tech-Gofer’s application showed all-around excellence in technology and business transformation.
