The greatest challenge for the manager of a technical support team is identifying patterns of efficiency or inefficiency. Download this whitepaper and learn about device-to-staff ratios as well as how to calculate these ratios.
In the latest 'It's 501 Somewhere', @channelsmart (Janet Schijns) talks about what it takes to be a true leader.… twitter.com/i/web/status/1…
.@IBMServices snaps up #MSP Taos for #hybridcloud expertise. dlvr.it/RqggQR https://t.co/Fy3uPDtLNw
.@LenovoBusiness launches its thinnest #ThinkPad to date @CES, revamped ThinkBooks and #ThinkReality glasses.… twitter.com/i/web/status/1…
Help your customers mitigate #malware @Tech_Data #cryptolocker #antivirus #ransomware #cybersecurity… twitter.com/i/web/status/1…
Advantages of the Subscription business model for MSPs and IT Resellers @kaspersky dlvr.it/RqgDJn https://t.co/ay694fudp3
Cloud #distributor @Pax8 launches in UK with leadership team in place. dlvr.it/RqfJWx https://t.co/RsKDCowM5V
