Ultimate Guide to As A Service: Onboarding & Retention
Considering the impact, you have on your customers as you move to build your as-a-service offerings is essential, as it affects both existing and prospective. This guide will go over the critical steps in getting customers to buy into your new services, customer onboarding, and retention.
Topics Covered:
- The importance of an effective onboarding process for new customers
- 30-45-day playbook
- Introducing existing customers to your new model and services
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