The Future of the Field Service Workforce

Customer experience has taken the lead in the way that most businesses try to differentiate themselves. However, creating engaging customer experiences requires the work of highly skilled technicians who come at a high cost.This has forced companies to find new ways to cost-effectively source the talent they need in the tightest labor market in decades.

This eBook will go into depth about the evolution of the field service market from the traditional model to the platform-enabled, direct-to-technician model and everything in between.Learn how to set your company up for cost-effective and efficient growth.