How Machine Learning and Artificial Intelligence Drive MSP Success
Change is the one constant in the IT world, and the way companies purchase and consume technology continues to transform and evolve. MSPs are now called upon to provide a full range of technical services to configure, integrate, operate, and secure the range of new hybrid platforms and systems. These changes require leveraging artificial intelligence (AI) and machine learning (ML). This whitepaper provides an overview of ESG’s security research in this area and outlines the benefits partners can enjoy when they integrate machine learning and AI-based technologies into their offering.